Mahammad Umar Shaikh, it desktop support engineer

Mahammad Umar Shaikh

it desktop support engineer

Teleperformance

Location
India
Education
Diploma, Electrical And Electronics Engineering
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

it desktop support engineer at Teleperformance
  • India - Bengaluru
  • January 2022 to February 2024

As a Desktop Support Engineer, I provide technical assistance to computer users, resolving hardware, software, and network issues. I install, maintain, and upgrade computer systems and peripherals, both remotely and on-site. My role demands strong problem-solving skills and a commitment to excellent customer service.

Education

Diploma, Electrical And Electronics Engineering
  • at R N Shetty Rural Polytechnic Murudeshwar
  • January 2022

Specialties & Skills

System Configuration
IT Asset Management
Ticketing
LAN management
Active Directory
System Administration
Computer Hardware Troubleshooting
PC Networking
Servers
Microsoft Office
Operating Systems
Windows Server
Technical Support
Desktop Support
Hardware
IT Technical Support
Installation
Customer Service
Outlook

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Urdu
Expert
Arabic
Beginner

Training and Certifications

Google IT Support (Training)
Training Institute:
Coursera Online
Date Attended:
October 2023
Duration:
270 hours

Hobbies

  • Exploring new technologies