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Mahamood Pasha Siddiq Mohammed, System Admin / IT Support Specialist

Mahamood Pasha Siddiq Mohammed

System Admin / IT Support Specialist·Gulf Dreams Information Technology

Saudi Arabia

Master's degree, Computer Science

Work experience

Total years of experience: 21 years, 6 months

System Admin / IT Support Specialist

August 2025 - Present

Gulf Dreams Information Technology

Riyadh, Saudi Arabia •Hybrid

August 2025 - Present

• Install, configure, and maintain servers, networks, and end-user systems.
• Monitor IT infrastructure performance, ensuring high availability and reliability.
• Deliver L1-L3 technical support, achieving 95% customer satisfaction.
• Manage system security, user accounts, and access controls.
Company industry:
Installation & Technical Services
Job role:
Information Technology

Senior SysAdmin, IT Support Specialist, Hospitality IT, Team Leader, MS SQL2012 Support

April 2013 - December 2024

CBAL Solutions Sdn Bhd

Kuala Lumpur, Malaysia •Hybrid

April 2013 - December 2024

• Led IT operations for multiple hotel properties, managing servers, desktops and Laptops.
• Supervised teams of up to 15 IT professionals for hospitality and CAMS portal operations.
• Implemented ERP systems for PMS, HR, POS, and Finance departments.
• Managed MS SQL Server 2012 databases, backups, optimization, and maintenance.
• Executed disaster recovery planning ensuring 100% data integrity.
• Deployed and managed cloud-hosted applications and client environments.
• Reduced security incidents through strengthened infrastructure controls.
Company industry:
Software Development
Job role:
Information Technology

System Administrator / Faculty

June 2004 - March 2013

Platinum Jubilee High School,

Warangal, India

June 2004 - March 2013

• Maintained IT infrastructure, network systems, and backup solutions.
• Resolved desktop, network, and application issues minimizing downtime.
• Supported academic systems and mentored students in IT subjects.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Kakatiya University

March 2002

March 2002

Master's degree, Computer Science

India

GPA (percentage): 62.58%

GPA (percentage): 62.58%

Kakatiya University

April 1999

April 1999

Bachelor's degree, Computer Science

India

GPA (percentage): 49%

GPA (percentage): 49%

Board of intermidiate

March 1995

March 1995

Diploma, Mathematics, Physics, Chemistry

India

GPA (percentage): 52.6%

GPA (percentage): 52.6%

Board of SSC

March 1993

March 1993

High school or equivalent, Maths

India

GPA (percentage): 75.67%

GPA (percentage): 75.67%

Skills

Mailings

Expert

ERP Systems

Expert

Microsoft SQL Server

Expert

Server Management

Expert

IT Management

Expert

INFORMATION TECHNOLOGY

Intermediate

INFORMATION TECHNOLOGY MANAGEMENT

Intermediate

SYSTEM ADMINISTRATION

Intermediate

TECHNICAL SUPPORT

Intermediate

NETWORK ADMINISTRATION

Intermediate

CYBER SECURITY

Intermediate

IT INFRASTRUCTURE

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

NETWORK MANAGEMENT

Intermediate

Team Leader

Intermediate

Windows Server 2012 Maintenance

Expert

IT Technical Support

Expert

Senior System Adminstrator

Expert

Languages

English

Expert

Telugu

Expert

Hindi

Expert

Urdu

Beginner

Arabic

Beginner

Malay

Intermediate

Hobbies and interests

Exploring to learn new things to keep myself update