Mahdi Loueti, Food And Beverage senior Captain

Mahdi Loueti

Food And Beverage senior Captain

Hôtel ibis sfax

Location
Tunisia - Sfax
Education
Bachelor's degree, Food And Beverage management
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Food And Beverage senior Captain at Hôtel ibis sfax
  • Tunisia - Sfax
  • My current job since April 2021

-Supervising the general 80 set-up of the restaurant, welcoming customers, taking orders

-Supervise the progress of the service to guarantee a pleasant experience for the customers.

-Organize the job description for a 10 waitstaff, develop schedules, train new waiter.

-Managed the collection of the additions and check the stock of the drinks at the end of the service as well as the necessary direct debit.

food and beverage captain at Hôtel Sangho Syphax
  • Tunisia - Sfax
  • April 2014 to March 2021

-Helping to set up 50 tables, taking orders and serve food and drink in my own 10 tables row.

-Training and managing new waiter.

-Ensure compliance with service, cleanliness and refinement standards.

-Manage the collection of bills.

-Participate in banquet events when needed.

food and beverage captain at hôtel Donia
  • Tunisia - Sfax
  • February 2014 to April 2014

-Preparing and setting up tables in the restaurant.

-Greeting customers as soon as they arrive at the restaurant.

-Recommending dishes according to customer preferences.

-Ensuring compliance with service and cleanliness standards.

restaurant captain waiter at Restaurant La Toque
  • Tunisia - Sfax
  • September 2012 to September 2013

-Supervising the general set-up of the restaurant, welcoming customers and taking orders.

-Supervising service to ensure a pleasant experience for customers.
-Supervising new restaurant members.

-Carry out the necessary sampling and stock-taking.

-Work with Superior on manpower planning and management needs

-Monitor standards of guest facilities and services
Control stock and monitor security procedures.

-Assist with menu list creation when needed

Education

Bachelor's degree, Food And Beverage management
  • at higher institute of touristic studies Sidi Dhrif
  • September 2011
High school or equivalent, Cultural And Literature Studies
  • at Fadhel ben Achour high school
  • June 2008

Bayt Tests

English To Arabic Translation Skills Test
Score 98%

Specialties & Skills

Guest Service
Food Retail
Food & Beverage
Team Leadership
Supervisory Skills
Restaurants
Hospitality Management
Hospitality
Customer Relationships Management
Gastronomie
knowledge of hygiene
Leadership
Management
Food Safety
Restaurants Management
Guest Satisfaction
Computer Skills
Training
Food Service
Guest Service
Microsoft Office
team leader
stress management
communication skills
sales management
Staff Training
Problem Solving
Catering
Customer Service
Teamwork

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
French
Expert
English
Expert
Spanish
Intermediate
Italian
Beginner

Training and Certifications

Certificate of Standard English Test (advanced C1) (Certificate)
Date Attended:
May 2024

Hobbies

  • Explore new culinary culture
  • watching movies and series
  • Tasting food
  • decorating
  • drawing