Mahdi Abu Rahmeh

- Administer Microsoft Servers
- Administer Cisco & Extreme Network
- Maintain Management software, remote client
- Administer Citrix servers
- Maintain HP servers - multi-series
- Maintain VPN network between branches
- Plan QoS over branches network

Manage group IT services, with 2-member team. Direct IT solution management, troubleshooting, benchmarking, team reporting, planning, hands-on administration and training.

FIELDS OF EXPERIENCE:
• Cisco wireless controller & LWAP.
• Cisco Call Manager & IP phone.
• Microsoft Exchange.
• Microsoft ISA.
• Microsoft CRM.
• VMware ESXi.
• Microsoft HyperV.
• Cisco switches, routers and voice gateways.
• Microsoft Active Directory.
• Access card, finger print systems.
• Oracle JDE administration.
• Symantec Backup Exec.
• Team Leadership.
• Cisco PIX.

 Upgrade Microsoft servers and services (2008) including Windows, Active Directory directory, ISA, WSUS, IIS, VPN...etc
 Upgrade server hardware involving world class multi-threaded servers and applying the concept of high availability Active-StandBycluster solution with storage.
 Managed creation of web portal to consolidate and automate all IT technical engineering operations.
 Upgrade Network three-layer model with cisco 3rd layer access switches, distribution switches and VSS connected core 6000 series switches.
 Plan new backup strategies and technicues including hardware upgrading and scripting.
 Created virtual labs including the operation of study, planning, specifying, Bid writing, installation and supporting.
 Applied required Quality Assurance conditions regarding IT environment in educational institutes.
 Install, Support & Manage new surveillance solutions like digital cameras, fingerprint, access door, ..etc.
 Planned and installed new datacenters and built network and Microsoft infrastructure for three relative schools (zu schools). Planned and applied remote site connection using mpls over microwave.

 Developed communications skills by discussing IT solutions with people starting from non IT-related to IT PHD's.
 Achieved proven high troubleshooting ability through dealing with problems emerge from non IT-familiare clients, IT-familiare clients and IT-specialized people.
 Developed relationships with many local and global IT corporates through many IT solutions study.
 Improved my IT skills with many professional courses like MCITP, CCNA, CCNP, Symantec NetBackup, Sun Cluster, Sun Storage, Sun Firewall, Solaris 9 & 10, Cyberoam, Symantec Brighmail, Exchange 2010 and many other courses.
 Improved my Datacenter operations administration ability through managing and administrating variuos systems inside datacenter.