Mahen Jamal, Senior Consultant

Mahen Jamal

Senior Consultant

Insight Direct India

Location
India - Delhi
Education
Master's degree, Software Systems
Experience
10 years, 8 Months

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Work Experience

Total years of experience :10 years, 8 Months

Senior Consultant at Insight Direct India
  • India
  • My current job since October 2018

Sure, here are the roles and responsibilities in a bulleted format:

**As Senior Consultant, Insight Direct India:**
- Led M365 migrations for M&A and new adoption projects.
- Managed client relations for all M365 solutions.
- Delivered high-quality migration results on time.
- Solved complex M&A migration challenges using M365/Azure.
- Improved client communication for M365 adoption.
- Assisted Pre-sales with technical scoping for SharePoint, OneDrive migrations.

**As Microsoft Consultant, Insight Direct India:**
- Assisted in PCM acquisition integration for Insight, ensuring project delivery.
- Implemented M365 migrations for NAM/EU businesses.
- Designed hybrid Exchange/AD architecture for Azure/M365 adoption.
- Future-proofed clients' infrastructure using Exchange Online, Defender for Office 365, SharePoint Online, and Microsoft Entra ID.
- Translated business requirements into technical solutions.

Technical Support Engineer at Protiviti Consulting Pvt. Ltd
  • India - Gurgaon
  • August 2017 to September 2018

-Led Cloud & Data Center transformation projects for PCM and their clients (now Insight) as part of a 5-person team.
-Provided expertise for M365/Entra design in cloud/hybrid models for clients looking to adopt M365.
-Spearheaded a successful launch of PCM's India offshore operations in 2018. These operations would later be acquired by Insight.

Subject Matter Expert at Concentrix
  • India - Gurgaon
  • August 2015 to August 2017

-Elevated to SME in 2017, managing Exchange Online, SharePoint Online, and Hybrid related technical escalations.
-Supported enterprise and business goals by introducing new product and service offerings.
-Analyzed business problems, identifying root causes and developing robust solutions.

Programmer Analyst at Cognizant Technology Solutions
  • India - Gurgaon
  • October 2012 to August 2014

-Built digital interfaces and services for programmatic data exchange using Java & Javascript.
-Implemented EDI solutions ensuring accurate and secure information transfer.
-Conducted thorough testing and provided ongoing maintenance for EDI infrastructure.

Education

Master's degree, Software Systems
  • at Birla Institute Of Technology And Science
  • March 2022

Minor in Data Analytics

Specialties & Skills

Enterprise Systems
Information Access
Tivoli Identity Manager
Security
Compliance
Prompt Engineering and AI Application
M365 Solutions
Microsoft Compliance & Purview Management
Entra Identity Access Management
M365 Administration and Security Consulting
Cloud Migration Design and Management

Languages

English
Expert

Training and Certifications

AZ900 (Certificate)
Date Attended:
January 2022

Hobbies

  • Lego Building