Research Manager
ARA Research & Consultancy
Total years of experience :24 years, 6 Months
Management
• Member of the management committee
• Managing various research projects
• Recruitment of team members
• Supervising of all the operations related to the implementation of the research projects
• Managing the staff working on the studies and providing the essential guidance for their improvement and professional development.
• Pricing and financial management of research projects
Research
• Designing research studies, quantitative and qualitative.
o Client Relationships
o Research Design
o Management of research operations
o Analysis
o Report Writing
• Conducting qualitative and quantitative research projects
• Writing or supervising written research proposals
• Conducting and leading various projects within various research types:
o Social Research (with different Non-governmental Organizations)
o Political Research
o Electoral Research
o Political Image Studies
o Opinion Polls
o Marketing Research
o Customer Tracking and Customer Satisfaction Studies (Automotive, Telecom)
o Consumer Research
o Employee Satisfaction Studies
o Strategic Brand Image Studies
o Media Research
o Economic Research (Consumer Confidence Index)
o Research Based Consultancy
• Designing questionnaires, discussion guides, and interview guides.
• Analyzing various types of research studies and writing reports.
Miscellaneous
• Handling Client Relationship in Regional Support Office based in Beirut
• Presenting ARA Research & Consultancy
• Presenting the findings of various studies and in several countries
• Presenting and representing ARA in meetings and conferences.
• Responsible of finding and recommending solutions to improve the company’s capabilities, effectiveness, and efficiency through the use of data and process analysis as well as technology
• Developing the current working systems
• Designing work protocols to ensure smooth flow of work between different departments and offices
• Using data to achieve meaningful insights and designing new methods in research
• Designing new research products
• Assisting the CEO in the development of the research capacities of the firm to meet new techniques and technologies
• Write technical and financial proposals for research projects.
• Initiating and maintaining professional connections with clients whether companies or organizations.
Al Iktissad Wal Aamal Group, Beirut- Lebanon
Position:
Research Consultant
Main Tasks:
- Design and Management of research studies that are:
o Published in the Group Magazines
o Used for commercial purposes
o Used as a material for the conferences organized by the group
Major Achievements:
- Starting and leading the Statistical Research initiative for Al Iktissad Wal Aamal Group in Lebanon
- Getting new clientele for the company under the newly established business initiative
- Managing numerous successful research studies that were published in the group’s magazines
iResearch for Studies & Consultancy
TeKnow Group Ltd, Beirut- Lebanon
Position:
Research Consultant
Main Tasks:
- Managing research studies and operations
- Recruitment, promotion, and dismissal of team members
- Handling client relationships
- Representing TeKnow in the field of research in meetings and conferences
Major Achievements:
- Working on Research Project about Child Abuse in Lebanon (Ongoing)
- Starting and leading the research based consultancy initiative for TeKnow Group Ltd. in Lebanon and the Middle East
- Getting new clientele for the company under the newly established business initiative
- Managing numerous successful market entry research studies
ARA Research & Consultancy, Beirut- Lebanon
Position:
Research & Operations Manager
Main Tasks:
- Management of research studies
- Analysis of research studies
- Managing operations related to research studies in Beirut office
- Handling Client Relationship in Regional Support Office based in Beirut
- Preparing Business Plan for the Regional Support Office.
- Presenting ARA Research & Consultancy as well as the findings of various studies and in several countries.
- Representing ARA in several conferences basically made by clients to discuss business and research issues.
- Member of the research board
- Responsible of finding and recommending solutions to improve the company’s capabilities, effectiveness, and efficiency through the use of technology.
- Liaising between the Operations Department and the other offices and departments.
- Recruitment, promotion, and dismissal of team members.
Major Achievements:
- Heading and working on various research studies in Lebanon, Syria, Jordan, Kuwait, U.A.E., Algeria, and Azerbaijan, mainly in the automotive sector
- Management and analysis of numerous statistical researches for firms that deal with high involvement products
- Management and analysis of media research studies
- Management and analysis of socio-economic research studies
- Management and analysis of political research research
- Management, Graphical analysis, and write up of the consumer confidence index in Lebanon published in Albalad newspaper on monthly basis
Baladi Est. for Commerce and Agriculture, Lebanon
Position:
IT Officer (1999-2003)
IT & Marketing Consultant (2003-2005)
Major Achievements:
- Creating Baladi Est. Website
- Training and supervising work on Accounting and Asset Management Software
- Seeking opportunities for growth in Lebanon and abroad
ITI Zayed University, Internet City- Dubai
Position:
Summer Intern
Major Achievements:
- ITI main website
- Participated in eBiz Challenge website
- Participated in preparing ITI presentation