Maher Ibrahim, ASSR Group, Riyadh, Saudi Arabia (IT Manager)

Maher Ibrahim

ASSR Group, Riyadh, Saudi Arabia (IT Manager)

Assr Commercial Group

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, communication and Electronics (Majour computer )
Experience
9 years, 9 Months

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Work Experience

Total years of experience :9 years, 9 Months

ASSR Group, Riyadh, Saudi Arabia (IT Manager) at Assr Commercial Group
  • Saudi Arabia - Riyadh
  • My current job since November 2019

Successfully automated IT procedures and reached the best practice state.
• Designing infrastructure, VPN, IP Telephony, Domains, DVR, Time Attendance for Multisite and NVR to be a member of (IoT) for.
• Deploying implementing and evaluating IT projects (EVD-MADA-E-commerce-Delta ERP-ODOO ERP) in line with organizational
objectives
• Liaising with other departments to determine and address their IT needs and requirements.
• Purchasing efficient and cost-effective technological equipment and software (B2B like IN-BOX and MINEREATS).
• Inspect the use of technological equipment and software to ensure functionality and efficiency.
• Managing and supervising employee in IT department.
• Ensuring the maintenance of current projects and technology systems and use best condition for SLA.
• Managing and reporting For AVAYA Ip telephone with IP Office Manager tool.
• Proposing strategic solutions and recommending new system and software.
• Preparing financial budgets and performance reports
• Building and maintaining relationship with external advisors and vendors.
• Ensuring reported issues are resolved in a timely manner.
• Integration with SALLA and ZID for e-commerce best practice.
• UPS and FM200 monitoring and maintaining.
• Arrange with STC for new service and circuit with management tool with AZIR digital care.
• Manage overall IT responsibilities of the group including all aspects of new technologies, staff trainings, performance
management.
• Protecting sensitive information and system-crucial data.
• Organize and manage the team management cost and enhance the ability of team through training programs for skills and
abilities.
• Managing computer systems, networks, security, and applications with last qualified (SOPHOS XH-230-CyberoamSymantic)
• Managing data backup and clint and server’s backup (VEEM) with encryption and decryption utilities.
• SAN and Cloud Storage monitoring and management.
• Use KPI Management to improve performance.
• Managing google workplace apps and mails additional to Microsoft 365 exchange and cPanel.
• Virtual technology and CLOUD creation server and monitoring (vSphere VMware, MICROSOFT AZURE)

System Engineer at ECS
  • Egypt - Cairo
  • January 1995 to January 1998
Software Engineer at Egyptian Armed Force
  • Egypt
  • January 1990 to January 1992

Responsibilities:
•SQL (INFORMIX) administration.
•Development member in archiving system
•Data analyst for HR system.
•Maintain Apple Mackintosh network.
•Development Member In H.R system project.
•Trainer for SQL Informix database Previous Work Experience

Education

Bachelor's degree, communication and Electronics (Majour computer )
  • at d Electronics Helwan University, Cairo Egypt (1989).
  • September 1989

communication and Electronics

Specialties & Skills

Call Processing
Callcenter
Call Center Development
Call Routing
Call Control
COMMUNICATIONS
COMPUTER TELEPHONY INTEGRATION
OUTSOURCING
TECHNICAL SUPPORT
DOMAIN, Active directory
AVAYA IP TELEPHONY
INFRASTRUCTURE
Database Management System (DBMS)
CYBER SECURITY & FIREWALL
Data Center Management

Languages

Arabic
Expert
English
Expert