Retail Operations Manager
Alshaya Group
مجموع سنوات الخبرة :14 years, 0 أشهر
Directing all company sales and staff projections and exhibiting a thorough awareness of the trade environment, to ensure increased operational efficiency.
Recruiting, training, and empowering 280+ staff across 43 locations with 3 Area Managers, including the flagship,
Standalone and concessions to maximize operational excellence and revenue generation.
Probing commercial facets to lift top/bottom line, space density, margin, stock liquidation and accuracy.
Assist in the development and implementation of short- and long-term plans and budgets of the business to optimize the
Achievement of revenue, growth, and profit targets and evaluate overall operations Sharing key insights on several KPIs with the Brand Head to facilitate executive decision-making.
Formulating effective performance improvement plans to enhance staff productivity.
Managing various brand events and impactful social media delivery and promotions
Working with audit/LP/property/IT to streamline store Opening/closure processes and timelines.
Lead brands' growth, develop new brands geographically, and expand existing brands in new markets based on a market commercial analysis.
Maintain awareness of market trends, understand changing customer behaviors, and conduct market analysis to monitor competitors' strategies and plans and suggest contingency plans
-Directing all company sales and staff projections and exhibiting a thorough awareness of the trade environment, to ensure increased operational efficiency.
-Recruiting, training, and empowering 280+ staff across 43 locations with 3 Area Managers, including the flagship,
-Standalone and concessions to maximize operational excellence and revenue generation.
-Probing commercial facets to lift top/bottom line, space density, margin, stock liquidation and accuracy.
-Assist in the development and implementation of short- and long-term plans and budgets of the business to optimize the
-Achievement of revenue, growth, and profit targets and evaluate overall operations Sharing key insights on several KPIs with the Brand Head to facilitate executive decision-making.
-Formulating effective performance improvement plans to enhance staff productivity.
-Managing various brand events and impactful social media delivery and promotions
-Working with audit/LP/property/IT to streamline store Opening/closure processes and timelines.
-Lead brands' growth, develop new brands geographically, and expand existing brands in new markets based on a market commercial analysis.
-Maintain awareness of market trends, understand changing customer behaviors, and conduct market analysis to monitor competitors' strategies and plans and suggest contingency plans
5 Years of High School certificate , Diploma in Hotel and tourist , Graduated 2005 with 86% out of 100.