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Mahima Sharma, PCS employee

Mahima Sharma

PCS employee·Sakra world hospital

India

Bachelor's degree, Hospital Management

Work experience

Total years of experience: 1 years, 9 months

PCS employee

March 2025 - Present

Sakra world hospital

Bengaluru, India

March 2025 - Present

Referrals (kept records of doctor prescriptions)
Handled patient queries, complaints, and provided appropriate solutions
Ensured proper patient registration, appointment scheduling, and record
management.
Maintained OPD reports, registers, and documentation.
Followed all hospital policies, safety procedures, and quality standards.
Contributed towards QMS.

Company industry:
Medical & Healthcare Equipment

PCS employee

March 2025 - Present

sakra world hospital

Bengaluru, India

March 2025 - Present

Referrals (kept records of doctor prescriptions)
Handled patient queries, complaints, and provided appropriate solutions
Ensured proper patient registration, appointment scheduling, and record
management.
Maintained OPD reports, registers, and documentation.
Followed all hospital policies, safety procedures, and quality standards.
Contributed towards QMS.

Company industry:
Medical Hospital

Care Facilitator

March 2025 - August 2025

Sakra World Hospital- Sakra Premium Clinic,

Bengaluru, India

March 2025 - August 2025

Daily reports
Planned for reviews and feedback
Ushered and managed crowd to regulate the OPD patient flow
Ensured clear focus on enhanced customer interaction at the counter
Provided value added service to customers
Coordinated with different departments to ensure smooth office
operations.

Company industry:
Medical & Healthcare Equipment

Junior Human Resource Business Partner

January 2025 - February 2025

IFortis Wordlwide,

Bengaluru, India Remote

January 2025 - February 2025

Creating awareness through social media new Application

Company industry:
Software Development

Human Resource Intern

September 2024 - November 2024

Apollo Hospital,

Bengaluru, India

September 2024 - November 2024

Handled Selection & Recruitment Process- screening resumes
Coordinated the pre-joining formalities for new selected candidates
Conducted Audits
Documented Staff Details
Registration of Staff Details- Oracle

Company industry:
Other Healthcare Services

Education

Inspiria Knowledge Campus

June 2025

June 2025

Bachelor's degree, Hospital Management

India

Inspiria

May 2025

May 2025

Bachelor's degree, Commerce

India

Inspiria Knowledge Campus

May 2025

May 2025

Bachelor's degree, Hospital Management

India

RGCSM

October 2024

October 2024

Bachelor's degree, computer application and accounting

India

RGCSM

January 2024

January 2024

Bachelor's degree, Dcaa

India

Hebron High School

June 2022

June 2022

High school or equivalent, Commerce And Business Administration

India

hebron high school

June 2022

June 2022

High school or equivalent, Commerce And Finance

India

Icse

May 2022

May 2022

High school or equivalent, Commerce

India

Hebron High School

January 2022

January 2022

High school or equivalent, Commerce And Applied Economics

India

Hebron High School

January 2022

January 2022

High school or equivalent, Commerce

India

Icse

May 2020

May 2020

High school or equivalent, Commerce

India

Icse

April 2020

April 2020

High school or equivalent, Commerce And Finance

India

Skills

BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
CAREGIVING
Expert
CAREGIVING
Expert
ENTHUSIASM
Expert
ENTHUSIASM
Expert
FACILITY MANAGEMENT
Intermediate
FACILITY MANAGEMENT
Intermediate
HEALTH ADMINISTRATION
Intermediate
HEALTH ADMINISTRATION
Intermediate
HOSPITAL EXPERIENCE
Intermediate
HOSPITAL EXPERIENCE
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OPTIMISM
Intermediate
OPTIMISM
Intermediate
SPREADSHEETS
Intermediate
SPREADSHEETS
Intermediate
Front Office
Expert
Front Office
Expert
Receptionist
Expert
Receptionist
Expert
Customer Service
Expert
Customer Service
Expert
Administration
Intermediate
Administration
Intermediate
Management
Intermediate
Management
Intermediate
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
KNOWLEDGE MANAGEMENT
Intermediate
KNOWLEDGE MANAGEMENT
Intermediate

Languages

English

Beginner

Hindi

Beginner

Bengali

Beginner

Training and Certifications

Certifications
Digital Marketing
Dcaa
Rajeev gandhi
Digital Marketing

Hobbies and interests

Cooking
Reading Books
Listening to Music
Cooking
Reading Books
Listening to Music