Administration & Telecom Officer
National Drilling Company
مجموع سنوات الخبرة :16 years, 4 أشهر
• Meeting and greeting clients and visitors to the office.
• Create and follow all high-profile visit regarding VIP (CEO, SVPO, SVPT, SVPA)
Chopper booking with coordinate VIP arrangement.
• Handling daily chopper booking for offshore stuff.
• Writing report for high top management.
• Passing information between the offshore rigs with marine.
• Provide all information through ERP SAP system regarding onshore rigs.
• Handling all emergency cases, inform all stuff involved by SMS & Email.
• Check all connectivity at daily basis with all offshore rigs through VHF & SSB Radio.
• Supervising the work office juniors and assigning work of them.
• Handling incoming / outgoing calls, correspondence.
• Faxing printing photocopy, filing scanning.
• Organizing business travel track, and accommodation for managers.
• Monitoring inventory& stationary, office stock and ordering supplies as necessary.
• Updating & maintain the holiday, absence and training records of staff.
• Creating and modifying documents using Microsoft Office.
• Updating, processing and filing of all documents.
Virtualized Technical knowledge of network and PC operating systems, including Windows OS, 2003/2008 /2012 Server, windows exchange.
• Deal to work via VMware workstation.
• Deployed all indeed schools training software and troubleshooting.
• Testing new custom hardware units and software products with engineering.
• Works with the Service and Support team to create procedures, documentation,
and train staff.
• Installation, configuration, maintenance, and troubleshooting all kind of printers.
• Manage servers, including e-mail, print, internal services for source control, issue tracking as well as Maintain and verify backup servers / systems.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
• Install all network hardware and equipment’s, including routers, switches, hubs, and UPSs.
• Check network connectivity of all workstations.
• Administer and maintain end user accounts, permissions, and access rights Server and security audits.
• System backups and recovery.
• Monitor and test network performance and provide network performance statistics and reports.
• Knowledge of current network hardware, protocols, and standards, including hardware Knowledge of Symantec Backup and Enterprise Antivirus.
• Hardware troubleshooting experience.
• Install / support and troubleshoot server and PC hardware components and peripherals.
• OS repairs, spy ware and virus removal.
• Maintain inventory of all equipment, software / hardware and software licenses.
• End users support on a variety of IT issues.
• Research, and resolve technical problems.
• Document resolutions for future reference.
• Respond telephone calls, email, and personnel requests for technical support. Document, track and monitor the problem to ensure a timely resolution.
• Strong problem solving skills and methodical troubleshooting.
• Ability to learn new skills and keep current with rapidly changing information technology.
• Experience in technical support and basic internet concepts.
• Work independently and supports team responsibilities.
• Work in a fast-paced, high call volume environment