Mahmood Elsayed AbdAlaal Elsbroot, Customer Service Executive

Mahmood Elsayed AbdAlaal Elsbroot

Customer Service Executive

Vox Cinemas

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, تجاره شعبه المحاسبه
Experience
11 years, 11 Months

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Work Experience

Total years of experience :11 years, 11 Months

Customer Service Executive at Vox Cinemas
  • United Arab Emirates - Dubai
  • My current job since March 2018

Adhering to the schedule time.
• Responsible of selling all products including (candy - popcorn - drinks, etc..)
• Provide the best quality customer service after sales to ensure the high level of the satisfaction for the
customer where is “service time and quality”.
• Multi-production... Ensure cross selling and upselling to achieve the individual target and contribute in
achieving the team target as well.
• Achieve the monthly target by following different and proper sales techniques & Methods.
• Handling cash
• Handling IT issues
• Sending daily reports to document the daily performance.
• Report to direct supervisor

Sales Executive at Ooredoo Kuwait
  • Kuwait - Al Farawaniyah
  • September 2015 to November 2017

Identified business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options;
• Realized products by establishing contact and developing relationships with prospects; recommending solutions;
• Maintained relationships with clients by providing support, information, and guidance; researching and
recommending new opportunities; recommending profit and service improvements;
• Identified product improvements or new products by remaining current on industry trends, market activities,
and competitors;
• Maintained quality service by establishing and enforcing organization standards

Sales Executive at Grand Oasis Resort
  • Egypt - Sharm el Sheikh
  • May 2013 to July 2015

Sales executive - sales

Receptionist at Cataract Layalina
  • Egypt - Cairo
  • April 2009 to May 2010

receptionist

Education

Bachelor's degree, تجاره شعبه المحاسبه
  • at جامعة المنصورة
  • January 2012

مقبول

Specialties & Skills

Sales and Marketing
Information Technology: Standard MS Office & Web-based applications, Excel and Power Point. - Proficient in using accounting software operating in the Market
Account
Computer skill
Marketing
sales coordination
materials
operation

Languages

Arabic
Native Speaker
English
Intermediate