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Mahmooud Elorabi, Accountant , Operations Specialist

Mahmooud Elorabi

Accountant , Operations Specialist·Hazem Maher Stationary,

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 4 years, 5 months

Accountant , Operations Specialist

December 2023 - Present

Hazem Maher Stationary,

Abu Dhabi, United Arab Emirates

December 2023 - Present

• Managed procurement operations and ensured timely supply delivery to charter schools in Abu Dhabi.
• Prepared purchase orders, quotations, and coordinated with suppliers.
• Maintained strong relationships with clients and vendors.
• Supported inventory and logistics operations.
Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Real Estate Consultant

September 2023 - November 2023

Mentor Real Estate

Dubai, United Arab Emirates

September 2023 - November 2023

• Assisted clients with property consultations and transactions.
• Developed negotiation and client relationship skills.
Company industry:
Real Estate
Job role:
Sales

Customer Service Advisor

October 2021 - May 2023

Etisalat

Cairo, Egypt

October 2021 - May 2023

• Delivered exceptional customer service to a diverse client base, earning recognition as
a Diamond Senior Advisor.
• Resolved customer complaints, billing issues, and service inquiries efficiently,
ensuring high customer satisfaction and retention.
• Assisted in back-office support, high-value account management, and
troubleshooting complex issues.
• Trained junior customer service representatives on handling escalations and
maintaining service excellence.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Sadat City University

January 2021

January 2021

Bachelor's degree, Accounting

Egypt

GPA (percentage): 78%

GPA (percentage): 78%

Bachelor of Commerce in Accounting from Sadat University, Egypt. Studied financial accounting, cost accounting, and business administration. Gained knowledge in accounting systems, data analysis, and business operations.

Skills

Organization
Expert
Organization
Expert
Management
Expert
Management
Expert
Client Service
Expert
Client Service
Expert
Sales
Expert
Sales
Expert
managerial accounting
Expert
managerial accounting
Expert
fast learner
Expert
fast learner
Expert
Attention to details.
Expert
Attention to details.
Expert
Work under pressure
Expert
Work under pressure
Expert
Sales
Expert
Sales
Expert
ms office
Expert
ms office
Expert
Communication skills
Expert
Communication skills
Expert
team leadership
Expert
team leadership
Expert
teamwork
Expert
teamwork
Expert
office work
Expert
office work
Expert
problem solving
Expert
problem solving
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Management
Expert
Management
Expert
Operation
Expert
Operation
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
ORDER FULFILLMENT
Intermediate
ORDER FULFILLMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
QUOTATIONS
Intermediate
QUOTATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COORDINATE GEOMETRY
Intermediate
COORDINATE GEOMETRY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
TALLY ERP
Intermediate
TALLY ERP
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.


Facebook
Facebook
facebook.com/mahmooud.elorabi.7/

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
International Computer Driving License (ICDL)
Customer Service Training
Customer Service Fundamentals
Training
ICDL
Udime
May 2020
Customer service
(American cham in egyp)
Aug 2021

Hobbies

  • Reading
  • football