Level two support (TAC) and CM (Change Management)
Huawei, STC
Total years of experience :10 years, 7 Months
- Troubleshooting IP routing technologies (IS-IS, OSPF, BGP, VPNv4, MPLS, L2/L3VPN).
- Configuring new services and policies.
- Doing the solution for any activity.
- Troubleshooting IP routing technologies (IS-IS, OSPF, BGP, VPNv4, MPLS, L2/L3VPN).
- Huawei BRAS (ME60)-BNG- broadband users, connected to IGW.
- DPI, basic troubleshooting and policy monitoring.
- Attended HUAWEI DNOC Team at STC as performance engineer.
o Monitoring the IP MPLS, BRAS (LAC and LNS) network.
o Reporting about the network on daily, weekly and monthly basis, using some monitoring tools such as U2000, InfoVista, CACTI and nCompass.
o Accessing the nodes using secureCRT and perform some health check.
o Monitoring and reporting the New DPI Project by HUAWEI.
RF Implementing
• (JUNE 2012 - AUGUST 2012): Company: MATCO - Maham Al-Khaleej Co. Ltd.
Position: Trainee
- Worked and trained in some projects with the team to make
networks between branches for some companies and banks.
- Trained on some CISCO devises.
- making virtual VLANs using VMware.
• (May 2012 - JUNE 2012): Company: GO (Etihad Atheeb Telecom)
Position: Trainee
- Making VPNs for clients.
- Working with the NOC division.
- Trained with the optimization and performance division.
- Studied and trained with the WiMAX team.
• (SEPTEMBER, 2008 - JUNE 2013): Bachelor Degree in Electrical Engineering, University of Jordan - Amman, Jordan.
• (JULY, 2008): General Secondary School Education Certificate / Scientific Stream, Al Ittihad Schools - Amman, Jordan.