Sales and Marketing, Team Leader
Kognitive Marketing
Total years of experience :12 years, 8 Months
• Coach and assist Sales reps to build a team of highly trained professionals able to retain and better inform customers and increase the sales.
• Oversee Sales and coach the team to catch up with daily and weekly targets.
• Train new Sales reps and assist in the recruitment process
• Document and submit sales reports on a timely basis.
• Train and instruct on all sales related activities to new Sales reps as required and provide continuous sales coaching, training, and mentoring to current Sales reps.
• Obtain and provide local marketing intelligence and feedback to the program manager.
• Organising holidays and training
• Discussing and resolving problems
• Carrying out performance reviews
• Attract store customers to engage in a contest game
• Engage with customers and helping them through the touch screens, and explain the credit card benefits.
• Instantly sign up interested customers for the credit card
• Establish and maintain positive relationships with store management
Leverage existing internal sources of sales leads and identify new sources of opportunities for sales through referral and lead generation programs with store management
• Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.
• Adjusted content of sales presentations by studying the type of sales outlet or trade factor.
• Focused sales efforts by studying existing and potential volume of dealers.
• Submitted orders by referring to price lists and product literature.
• Kept management informed by submitting activity and results reports.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Resolved customer complaints.
• Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provided historical records by maintaining records on area and customer sales.
Worked as an online translator for a year on the film road map to apartheid.