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mahmoud ajam, IT Support & Maintenance Technician

mahmoud ajam

IT Support & Maintenance Technician·Freelance

Lebanon

Bachelor's degree, physics

Work experience

Total years of experience: 7 years, 5 months

IT Support & Maintenance Technician

January 2021 - Present

Freelance

Tripoli, Lebanon

January 2021 - Present

• Managed and maintained computer systems and network infrastructure for three years, ensuring high uptime and
reliable hardware performance.
• Diagnosed and resolved complex technical issues, utilizing a hands-on approach to hardware and software
troubleshooting.
• Optimized local network configurations and security protocolsto enhance data integrity and performance.

Company industry:
Media Production

Backend Web Developer

July 2025 - August 2025

freelance

Tripoli, Lebanon

July 2025 - August 2025

• Designed and developed responsive, user-friendly websites, effectively translating client requirements into modern digital experiences.
• Engineered and integrated key interactive features, including dynamic search and content posting systems, enhancing user engagement.
• Conducted comprehensive debugging and performance optimization across the full stack, ensuring smooth and reliable website functionality.
• Architected and developed scalable backend APIs using System.js and TypeScript, improving system efficiency and maintainability.
• Collaborated with cross-functional teams to streamline project workflows, resulting in timely delivery of high-quality software solutions.
• Leveraged strong problem-solving skills to troubleshoot and resolve technical issues, enhancing overall user satisfaction.

Company industry:
Software Development

Java Developer

June 2025 - July 2025

freelance

Tripoli, Lebanon

June 2025 - July 2025

• Developed a prototype application in Java, enhancing project management by simulating software development costs and timelines.
• Implemented features that accurately forecast staffing requirements, improving resource allocation efficiency.
• Leveraged object-oriented programming principles to create a scalable and maintainable codebase.
• Utilized Agile methodologies to iterate on the application, ensuring alignment with user needs and project goals.
• Collaborated with cross-functional teams to gather requirements and validate the tools effectiveness in strategic planning.
• Contributed to a more data-driven decision-making process, ultimately leading to improved project outcomes.

Company industry:
Software Development

IT Specialist

January 2019 - January 2022

freelance

Tripoli, Lebanon

January 2019 - January 2022

Company industry:
IT Services

Education

Lebanese University

July 2029

July 2029

Bachelor's degree, physics

Lebanon

Conservatoire National des Arts et Métiers (Cnam)

January 2029

January 2029

Master's degree, Telecommunications Engineering

Lebanon

Conservatoire National des Arts et Métiers (Cnam)

May 2027

May 2027

Bachelor's degree, Computer Science

Lebanon

Skills

COMPONENT OBJECT MODEL COM
Intermediate
COMPONENT OBJECT MODEL COM
Intermediate
COMPUTER MAINTENANCE
Intermediate
COMPUTER MAINTENANCE
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
JAVA PROGRAMMING LANGUAGE
Intermediate
JAVA PROGRAMMING LANGUAGE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK ENGINEERING
Intermediate
PROJECT PLANNING
Intermediate
PROJECT PLANNING
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
APPLICATION FRAMEWORKS
Intermediate
APPLICATION FRAMEWORKS
Intermediate
BACK END SOFTWARE ENGINEERING
Intermediate
BACK END SOFTWARE ENGINEERING
Intermediate
COMPUTER SECURITY
Intermediate
COMPUTER SECURITY
Intermediate
NODE JS JAVASCRIPT LIBRARY
Intermediate
NODE JS JAVASCRIPT LIBRARY
Intermediate
RESTFUL API
Intermediate
RESTFUL API
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
CISCO CERTIFIED NETWORK ASSOCIATE
Intermediate
CISCO CERTIFIED NETWORK ASSOCIATE
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
ECMASCRIPT 2015
Intermediate
ECMASCRIPT 2015
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
TELECOMMUNICATIONS ENGINEERING
Intermediate
TELECOMMUNICATIONS ENGINEERING
Intermediate
VIRTUAL PRIVATE NETWORKS VPN
Intermediate
VIRTUAL PRIVATE NETWORKS VPN
Intermediate
WEB APPLICATIONS
Intermediate
WEB APPLICATIONS
Intermediate

Social profiles

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Certifications
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Associate (CCNA)
Network Associate (CCNA SRWE)
software engineer
cnam

Hobbies

  • gaming