Total Years of Experience: 5 Years, 0 Months
February 2014
To December 2018
Systems Administrator& Network Engineer
at SMART Technology Solutions
Location :
Saudi Arabia - Jeddah
- Microsoft Server 2012 R2 Installation and Configuration (Hyper-V and Virtualization, Active Directory, DNS, DHCP, Group Policy, and WDS).
- Microsoft office 365 email configuration.
- Technical Troubleshooting (Windows, Printers, Network, Outlook).
- ConnectWise Manage Tickets System. (Implementing clients agreements on the system), (Implementing Service Level Agreement (SLA), Integration with QuickBooks accounting system, Purchasing, Sales, and Quosal modules).
- ConnectWise Automate (Labtech) monitoring and remote management system (configure Servers and Workstations monitors, Agents deployment, Integration with Active Directory).
- Implementing SolarWinds N-Central RMM system server installation, device monitoring, antivirus role management, patch management, Agent propagation and deployment, LDAP integration, and ConnectWise integration.
- Implementing project Sapaad system for restaurants point of sale.
- Implementing projects on Freshdesk ticketing system, Freshservice, and Freshsales systems.
- Microsoft office 365 email configuration.
- Technical Troubleshooting (Windows, Printers, Network, Outlook).
- ConnectWise Manage Tickets System. (Implementing clients agreements on the system), (Implementing Service Level Agreement (SLA), Integration with QuickBooks accounting system, Purchasing, Sales, and Quosal modules).
- ConnectWise Automate (Labtech) monitoring and remote management system (configure Servers and Workstations monitors, Agents deployment, Integration with Active Directory).
- Implementing SolarWinds N-Central RMM system server installation, device monitoring, antivirus role management, patch management, Agent propagation and deployment, LDAP integration, and ConnectWise integration.
- Implementing project Sapaad system for restaurants point of sale.
- Implementing projects on Freshdesk ticketing system, Freshservice, and Freshsales systems.
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