mahmoud alnaggar, PRO

mahmoud alnaggar

PRO

al douri group

Location
United Arab Emirates - Dubai
Education
High school or equivalent,
Experience
11 years, 2 Months

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Work Experience

Total years of experience :11 years, 2 Months

PRO at al douri group
  • United Arab Emirates - Dubai
  • February 2013 to February 2014

Creation of new business licenses
Organize periodic renewal of Licenses
Submission of correct documentation to the Ministry Of Labor for visa applications
Submission of correct documentation to obtain licenses and efficient collection of Licenses to take place when
completed
Take, submit & collect all necessary documentation in order to organize all Employee official paperwork.
Arrange medical tests, passports, memos, promotional draws and fine resolution.
Represent the Company at locations such as the Police Station, Airport, Embassies, Ministries/Municipalities
& other significant Departments & in accordance with services such as mobile & landline phone services
(connections/disconnections/repairs), mail, electricity
Accompany the employee as they exit the country.
 (Good communication in immigration & Ministry Of Labor to solution the problem
Professional Traits:
Creative, self motivated, reliable and dynamic and enjoy challenges.
Excellent communication skills
Good meeting deadliness
Ability to work with less supervision & Fast learner
Willing to work under pressure

Restaurant Manager at UNITED SEAS MARINE SERVICES
  • December 2010 to February 2013

Holding 17 trade license between Department of Economic Development of dubai. sharjah .ajman .umm alqwen
Holding 350 employer (renewal visa, new work permit, cancellation)
Having experience to used tasheel username of ministry of labor ( open quota, work permit, and ather)
December 2010 to February 2013
P.R.O.
UNITED SEAS MARINE SERVICES
Sharjah
Responsibilities: • Creation of new business licenses
• Organize periodic renewal of Licenses
• Submission of correct documentation to the Ministry Of Labor for visa applications
• Submission of correct documentation to obtain licenses and efficient collection of Licenses to take place when completed
• Take, submit & collect all necessary documentation in order to organize all Employee official paperwork.
• Arrange medical tests, passports, memos, promotional draws and fine resolution.
• Represent the Company at locations such as the Police Station, Airport, Embassies, Ministries/Municipalities
& other significant Departments & in accordance with services such as mobile & landline phone services
(connections/disconnections/repairs), mail, electricity
• Accompany the employee as they exit the country.
• (Good communication in immigration & Ministry Of Labor to solution the problem••
Professional Traits: • Creative, self motivated, reliable and dynamic and enjoy challenges.
• Excellent communication skills
• Good meeting deadliness
• Ability to work with less supervision & Fast learner
• Willing to work under pressure

King of Taste
Restaurant Manager/ PRO ( sister company of United Seas Marine Services)

PRO at United Seas Marine Services
  • United Arab Emirates - Dubai
  • January 2009 to February 2013

Creation of new business licenses
Organize periodic renewal of Licenses
Submission of correct documentation to the Ministry Of Labor for visa applications
Submission of correct documentation to obtain licenses and efficient collection of Licenses to take place when
completed
Take, submit & collect all necessary documentation in order to organize all Employee official paperwork.
Arrange medical tests, passports, memos, promotional draws and fine resolution.
Represent the Company at locations such as the Police Station, Airport, Embassies, Ministries/Municipalities
& other significant Departments & in accordance with services such as mobile & landline phone services
(connections/disconnections/repairs), mail, electricity
Accompany the employee as they exit the country.
 (Good communication in immigration & Ministry Of Labor to solution the problem
Professional Traits:
Creative, self motivated, reliable and dynamic and enjoy challenges.
Excellent communication skills
Good meeting deadliness
Ability to work with less supervision & Fast learner
Willing to work under pressure

Sales representative at UNITED SEAS MARINE SERVICES
  • June 2012 to August 2012

June, 2012 to August, 2012
Job description: • Controlling restaurant staff daily routine
• Checking and maintaining food safety and hygiene
• Attending customers complains and needs
• Counter checks daily turnover or sales
• Maintaining pertinent license, and contract with regards to the business
• Working out side the box
• Reporting directly to the CEO
• Conducts meeting to staff on daily accomplishments and initiates motivation
Americana Quality Food
Sales representative
2006-2009
• source and develop client referrals
• prepare sales action plans and strategies
• schedule sales activity
• develop and maintain a customer database
• develop and maintain sales and promotional materials
• plan and conduct direct marketing activities
• make sales calls to new and existing clients
• develop and make presentations of company products and services to current and potential clients
• negotiate with clients
• develop sales proposals
• present sales contracts
• conduct product training
• maintain sales activity records and prepare sales reports
• respond to sales inquiries and concerns by phone, electronically or in person
• ensure customer service satisfaction and good client relationships
• follow up on sales activity
• perform quality checks on product and service delivery
• monitor and report on sales activities and follow up for management
• conduct market research and surveys
• participate in sales events
• monitor competitors, market conditions and product development
• Taking and receiving orders from customers
• Delivering purchased order to customers
• Attending customer services in the shop
Customer Service Representative Job Duties:
• Attracts potential customers by answering product and service questions; suggesting information about other
products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing
customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

sales at KFC
  • United Arab Emirates - Sharjah
  • February 2006 to February 2009

sales

Computer Tech. ( software/ hardware) at Alexandria Egypt
  • January 2003 to December 2006

Computer Tech. ( software/ hardware)
Alexandria Egypt
2003-2006
• Expertise in trouble shooting both soft ware & hard ware

• Proficient in Windows XP & Net surfing
• Ability to connect networks to the Internet
• Deals with Hardware & Software
• Good Typing speed (Arabic & English)
• Ability to learn new computer system quickly.
COMMUNICTAION SKILLS: •Arabic Mother Tongue.
•Good command in spoken and written English.

Education

High school or equivalent,
  • at High school or equivalent
  • March 2003
High school or equivalent, Electricity
  • at Alexandria High School
  • January 2003

Alexandria High School May 2000-2003 Major: Electricity Grade: Good

High school or equivalent, philosophy
  • at Tanta University Faculty of Law

Student in Tanta University Faculty of Law 2011 to present SEMINAR & WORSHOPS ATTENDED: • Sep 2006 Oct 2009: Training courses for work (Kuwait food company) • HWWT How We Work Together • The customer at the cross roads • Fish philosophy • Customer mania plus • Food safety & personal hygiene

Specialties & Skills

COLLECTION
DOCUMENTATION
ECONOMIC DEVELOPMENT
FAST LEARNER
PROMOTIONAL
RESTAURANT MANAGER
SELF MOTIVATED
WINDOWS XP

Languages

Arabic
Expert
English
Expert