Mahmoud Aman

• Manage export booking and full documentation cycle for dry and reefer shipments.
• Prepare and issue Bills of Lading (Original / Seaway) with full SI verification including
surrender and telex release.
• Maintain direct customer communication regarding bookings, documentation, ETA/ETD
and vessel cut-offs.
• Prepare cargo and reefer manifests and coordinate amendments with port office.
• Monitor reefer shipments, review temperature logs and handle reefer-related claims.
• Follow up with sales team regarding rate agreements (RA) issuance.

• Managed daily export booking activities and issued booking confirmations.
• Followed up on Shipping Instructions (SI) and ensured documentation readiness before
vessel cut-off.
• Maintained accurate freight rates and updated tariff records on the internal system.
• Provided customer service regarding bookings, documentation requirements and
shipment updates.

• Reviewed and verified property listings for accuracy and compliance.
• Updated apartment prices and listing details on the system.
• Generated periodic management reports regarding pricing and listing performance.