Mahmoud Assaf

IT Manager at TelepowerNet

• Lebanon - Beirut
• January 2000 to December 2016

Responsible for diagnosing & resolving hardware, software & end users problems.
 Developing the infrastructure and systems to meet the companies needs.
 Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
 Configuring and managing backup & restore procedures.
 Maintaining a wide range of computer hardware and software programmes.
 Deploying new hardware, server backups & evaluating new software & security risks
 In-depth knowledge of Microsoft Windows client & server operating systems and All versions
of Microsoft Office
 IT security experience including anti-virus / malware, encryption deployment.
 Experience of web content management systems.
 Desktop Support, Diagnosing hardware & software faults, Testing and evaluating new technology
 Cisco, SQL, VOIP, Windows Active Directory, Data Protection Act
 Programming and maintenance of telephone exchanges (PBX Panasonic)
 Installing alarm systems and system fingerprint