Risk And Incident Analyst
Bupa Global - Egypt
Total years of experience :9 years, 2 Months
- Support the governance, risk and control framework across the Bupa Global Operations and Health Care Management directorate.
- Ensure that operational risks impacting the business are correctly identified, measured, mitigated, monitored, and reported in accordance with Bupa’s Enterprise Policies and the Regulated Entities Risk Management Framework.
- Support the investigation and remediation of risk incidents along with the various 1st- and 2nd-line functions within various business units (BUs).
- Supporting the Senior Risk Manager and the BG Operations and Health Care Management directorate in identifying, assessing, and managing the risks impacting the business, including supporting the business functions to maintain their Risk Registers, organising / leading workshops, and conducting ad-hoc ‘deep dive’ risk analysis into specific risks/issues when needed.
- Supporting and/or leading on Process Control Walkthroughs and ongoing control testing, understanding and clearly articulating the customer, financial, regulatory, and reputational impact of associated risks Supporting in the effective management of risk incidents.
- Ensuring right customer outcomes are achieved; that any remediation actions are agreed with the business owners and tracked until their satisfactory completion; that any issues / delays in the incident remediation are appropriately escalated.
- Working closely with the business and 1st and 2nd line risk and compliance functions to ensure a co-ordinated and cohesive approach to risk supporting delivery of overall business objectives.
- Producing regular and ad-hoc risk MI and reports as required; monitoring the trend in the MI and highlight the areas of concern to the business management; contribute to the preparation of monthly risk reports / MI packs Supporting risk governance and management forums and providing administrative support for the Senior Risk Manager, including managing team calendar, mailbox, and meetings with the business.
Lead internal control reviews of high risk processes including procedure testing, establishing test plans and test scripts, providing recommendations, providing feedback and reporting to Head of operation.
Understand Group Risk requirements, ensure they are communicated to the region and ensure compliance by the region.
Supporting and ensuring Business Management understands and owns its risk and controls as the first line of defense to Operational Risk. Primary Responsibilities/Essential Functions.
Determining operational objectives by studying business functions.
Handling projects cascaded by WTW Central Team according to the pre-set project plan.
Improving processes and systems by studying current practices, designing modifications, and recommending controls.
Verifying workflow consistency using document analysis, business analysis, and workflow analysis.
Standardizing operational workflow across Egypt Hub, Kuwait & Jordan by providing necessary Training, answering inquiries, and conducting Testing cycles.
Providing input and support for IT projects & acting as a stakeholder for software tools developed for the department.
Facilitating Audit visits conducted by Central Operations & Internal Audit teams.
Conducting regular audit cycles to assess implementation consistency.
Preparing Business Reports as requested by Direct Manager.
Evaluating information gathered from internal departments, and distinguishing user requests from true business needs.
A member of Operation Risk Committee helping in asses the
effectiveness of controls applied by HSBC group.
Supporting in updating KYC profiles in accordance with the Group
Policy, obtaining documents as required and undertaking due
diligence.
Supporting in producing timely, high quality KYC profiles and
address Quality issues.
Proactive highlighting of audit and compliance issues to the
Management team. Ensure that all existing audit recommendations
within their remit are closed out.
Raising Production Quality issues. Work with QA team to implement
all Quality improvement recommendations within the production
team.
Supporting KYC requirements for Global Banking & Markets and
Commercial Banking for customers, across multiple business lines,
ensuring AML Regulations and HSBC Policies and procedures are
fully implemented.
Being up to date with Policy & Procedure changes and to maintain
core Standards of behavior at all times.
Stick to the Group Compliance Policy by containing compliance
Risk in conjunction with the relevant Compliance Department. The
term compliance embraces all relevant laws, rules and codes with
which the business has to apply.
Responsible of team of 4 analysts monitoring their performance,
quality reports & training.
Worked as Quality Assurance in a 6 month STA (short Time
Assignment).
Lebanon Deployments & Full induction for
Egypt Deployment.
Perform customer due diligence /KYC activities including clearing of screening matches and
carrying out enhanced due diligence on all customers
Analyzes customer relationships, documentation, activity patterns, and transactions to detect
potential suspicious activity or activities that are not consistent with the customer's risk profile or
anticipated.
Performs reviews to determine if activity or customer behavior is aligned with expectations based on
customer due diligence (CDD) performed and follow up account monitoring.
Monitors and conducts regular reviews of low, medium, high and SCC (special category of
customers).
Escalate positive matches of customers and other key AML/CFT issues requiring investigations
to
Filed tax returns and prepared governmental reports in compliance with strict standards.
Computed taxes owed by applying prescribed rates, laws and regulations.
Grade:2.51