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Mahmoud bashir, Customer Service Representative

Mahmoud bashir

Customer Service Representative

Cupola

Location
United Arab Emirates
Education
Bachelor's degree, Social work
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

Customer Service Representative at Cupola
  • United Arab Emirates - Dubai
  • My current job since January 2018

I have been working as a customer service representative at Cupola at Roads and transport authority

Call center and customer service agent at Marka holding
  • United Arab Emirates - Dubai
  • October 2016 to December 2017

I worked as a call center agent at marka holding company, i receive call, online orders, reservations, write daily reports, solve complaints.

Call center at Emirates international restaurants
  • United Arab Emirates - Dubai
  • February 2013 to October 2016

Call center agent

Education

Bachelor's degree, Social work
  • at Height institute of social work
  • May 2009

Bachelor of Social work

Specialties & Skills

Customer Service
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Hardwork
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Persuasive Communication
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Complaints Handling
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Marketing
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Patience
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Good listner
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Persuasive
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Communication skills
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Result oriented
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Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

pre-intermediate english course (Certificate)
Date Attended:
August 2014
the inlingua english language program (Certificate)
Date Attended:
December 2014

Hobbies

  • Kung fu
  • Handball