Mahmoud Dahy, Sales Executive

Mahmoud Dahy

Sales Executive

NAQEL Express Transportation and logistic service

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Mass communication
Experience
13 years, 3 Months

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Work Experience

Total years of experience :13 years, 3 Months

Sales Executive at NAQEL Express Transportation and logistic service
  • Saudi Arabia
  • My current job since April 2015

• Create and Develop new Marketing tactics and Implement in a trade marketing approach.

• Set Up direct meeting with our Potential client and Open new accounts. Follow up all the selling process till closing the deal with them

• Promote NAQEL service to our potential client and indentify the client by the benefits of NAQEL Service
• Handling customer’s shipments and handling the Clients and make sure all the client needs completed
• Solving routine problems to the customer's satisfaction. With customer care service
• Co-operate with all our internal offices all over the world and to make sure that all the requirements from other branch is processing in the right way as per their request form us
• Responsible for providing sales lead for new customers.
• Collect the pending payment for my existing clients
• Developing and maintenance the business with all my existing client to make sure that NAQEL service met their satisfaction
• Follow up the operation side for the shipping process and make sure all the process going well
• Follow up and monitoring the service with the clients and make sure the service meet their satisfaction and assist them to achieve their goals
• Ensure the customer’s satisfaction and loyalty. And make sure the client request done with professional assistance with high quality of service

Specialists trace agent at FedEx International Company
  • Egypt - Cairo
  • January 2013 to March 2015

• As Trace Department we are responsibly and we are the only link between all our branches (480 Branches all over the world ) and Egypt to provide all the needful between each other
• Handling customer’s shipments and handling the Clients Request by Emails.
• Handle and manage the customer’s shipment inbound and outbound shipments
• Provide information and advice on a wide range of company services and procedures.
• Solving routine problems to the customer's satisfaction.
• Co-operate with all our internal offices all over the world and to make sure that all the requirements from other branch is processing in the right way as per their request form us
• Ensure the customer’s satisfaction and loyalty. And make sure the client request done with professional assistance with high quality of service
• Handling/tracking the incoming and outgoing shipments problems.
• Responsible for providing sales lead for new customers.
• Contact, follow and trace with all our branch worldwide (280 branch ) to make sure that our clients shipment is going in right direction
• Make sure that. Our client received his / her shipment safety and they are satisfied from our service

Customer care services at FedEx International Company
  • Egypt - Cairo
  • September 2011 to January 2012

• Handling customer’s calls and handle the Clients Request by Emails.
• Handle and manage the customer’s inquiries about FedEx service and shipping quotation price
• Provide information and advice on a wide range of company services and procedures.
• Solving routine problems to the customer's satisfaction.
• Co-operate with internal departments and external branches to solve customer's problems.
• Ensure the customer’s satisfaction and loyalty.
• Handling/tracking the incoming and outgoing shipments problems.
• Responsible for providing sales lead for new customers.
• Contact new potential clients to get them new clients
• Contact with all our branch worldwide (280 branch ) to make sure that our clients shipment is going in right direction
• Make sure that. Our client received his / her shipment safety and they are satisfied from our service

• Satiation Manager for Four Seasons Hotel –Hyatt Regency Sharm El Sheikh at (New Shahd Limousine Abu Ghalih Group)
  • Egypt - Sharm el Sheikh
  • November 2009 to April 2011

• Responsible for the felt which Consist of 30 Luxury Vehicles, from checking the Maintenance, the Car License, Car Status and Manage 28 Employees
• Handel all the issue and discuses the Hotel and Executive Clients their needs on behalf of the company and make sure all their needs is fulfils
• Responsible for the Transfer sheet and make sure the chuffers and the Vehicles are ready as per the Transfer sheet
• Closing the deal with top VIP Clients
• Create and Develop new Marketing tactics and Implement in a trade marketing approach
• Set Up direct meeting with our Potential clients LIKE Travel Agent and 5 * Hotels and during the meeting I make presentation to them and explain in more details out us.
• Handle all the executive Ground Transportation for the all Hotel Event like
(EFG Harems recently)
• Handle all the Hotel Issue and their Requirements and make sure the Car and the chuffer stander are in place to meet the hotel and the clients satisfactions

Education

Bachelor's degree, Mass communication
  • at Faculty of Arts
  • May 2000

Good plus

Specialties & Skills

Very Good Knowledge of Windows 98/2000/2003/2007 and Vista.
Ability to work under pressure , Good communication Skills
• Self Motivated and able to Learn Quickly.
• Financial background experience
Negotiations skills and Commitment to my company
• Traveling Experience in Africa , Middle East ,Asia Continent
• Microsoft Word, Excel and Power point.
Ability to work individually and as an effective team member.

Languages

Arabic
Native Speaker
English
Native Speaker