Mahmoud Diab, Food Safety and Quality Lead Auditor and Trainer

Mahmoud Diab

Food Safety and Quality Lead Auditor and Trainer

SGS

Location
Egypt
Education
Bachelor's degree, Food Science and Technology
Experience
25 years, 1 Months

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Work Experience

Total years of experience :25 years, 1 Months

Food Safety and Quality Lead Auditor and Trainer at SGS
  • Egypt - Cairo
  • My current job since January 2019

-Lead Auditor for Quality Management System (ISO 9001 - 2015), Food Safety Management System (ISO 22000 - 2018), Food Safety Management System (FSSC -V5.1, BRC - V9, SQF, HACCP & GMP), National Food Safety Association (Governmental Authorities) - NFSA, McDonald’s Standard, NQMS: Nestle global Std., SQA (Supplier Quality Audit) of Unilever Std, and SQA (Supplier Quality Audit) of PepsiCo.
-Global Technical Reviewer for FSMS & QMS audit packs.
-Lead Trainer for ISO 22000 - 2018, FSSC-V5.1, ISO 9001 - 2015, BRC - V8, HACCP & GMP.

- Corporate Quality Assurance and Food Safety Manager at Juhayna Group
  • Egypt - Cairo
  • June 2015 to December 2018

-Maintain required standards in foods safety, quality & other relevant systems through identifying product performance and food safety risks.
-Develop a system for selection and evaluation of suppliers and maintain the approved suppliers list for all products and materials.
-Fully Responsible for developing the Food Safety System and all Quality aspects in (Factories, Stores & Suppliers) in order to comply with global food safety requirements and minimize all risks of food safety issues to assure continues business & build trust to all our customers / consumers.
-Work closely with R & D for NPD to ensure product developments are executed with consistent quality and food safety that will ensure a successful launching.
-Anticipate with regulatory affairs for new or modifies acceptance formulas of products and materials.
-Manage the internal, external, customer and suppliers’ audits to drive to close risks according to the agreed schedule to ensure compliance with the global guidelines.
-Drive corrective action plans and close out of product non-conformance with suppliers.
-Ensure all products are safe applying the improvement systems as defined by the specifications and QAPs.
-Conduct regular meetings with key stakeholders and Heads to monitor trends and anticipate changes.
-Handle customer complaints, using PDCA approach for investigation of complaints & internal NCs.
-Develop & implement training plan for all relevant staff on the current quality and FSMS.
-Develop KPIs for related Departments in consultation with managers and generate reports on regular basis.
-Manage proactive system with the customers to decrease no. of complaints.
-Develop annual quality management review and present it to top management of the organization.
-Focus on the projects that lead to cost reduction e.g. customization of utilities costs & NCs.
-Identify, manage, and follow up all continuous improvement programs triggered via customer/ consumer complaints, non-compliances, management review, internal audits, effective communication, and develop plans to address the risk.
-Establish, implement & maintain Food safety & Quality Management Systems (ISO22000, FSSC, BRC, ISO 9001 & any other relevant systems), via establishment and maintaining of relevant policies, procedures, WI & formats.
-Develop Food Safety and Quality plans and follow its implementation with all relevant departmental functions.
-Establish, manage, and implement continuous improvement systems e.g. lean manufacturing, six sigma & 5S).
-Develop & follow up implementation of the engrained quality elements e.g. food safety and quality rules, food safety and quality champion network, quality award, food safety & quality training plans, quality visual communication tools, …etc.
-Generate regular reports to demonstrate the performance of Quality & FSMS including internal & external NCs.

Group Quality Assurance and Food Safety Manager at NADEC
  • Saudi Arabia - Riyadh
  • January 2012 to May 2015

Same responsibilities and duties in Juhayna as a corporate QA and Food Safety Manager

Lead Auditor and Lead tutor at SGS
  • Egypt - Cairo
  • January 2005 to December 2011

Same responsibilities and duties mentioned above in the same Co. I'm current working with.

Quality Assurance & Quality Control & RD Manager for liquid & bakery factories & DC at GSF
  • Egypt - Cairo
  • February 2002 to December 2004

Almost the same duties in Juhayna & NADEC companies mentioned above

QA Team Leader at Unilever - Other Locations
  • United Arab Emirates - Dubai
  • May 1999 to February 2002

Education

Bachelor's degree, Food Science and Technology
  • at University Ain Shams Universityof Food Sciences & Technology
  • October 1988

courses: equivalency evaluation by Trustforte Corporation – USA, it is equivalent to Food

Specialties & Skills

Customer Focus
Auditing
Consultancy
Food Safety
Quality Tools
ISO 9000
NATIONAL CRIME SQUAD
QUALITY
QUALITY CONTROL
PERSONNEL
POLICY ANALYSIS
CUSTOMER SERVICE
EDITING

Languages

Arabic
Expert
English
Expert