Hisham Raafat Abdullah

• Plan the production schedule as per the sales priorities.
• Ensure production KPIs are met
• Assess process needs and resources
• Coordinate with stores and buyers for required supplies.
• Ensure the unplanned downtime is maintained belowtarget
• Setthe quality standards as per customer specifications.
• Handle the quality complaints by finding root causes and implementing the required actions.
• Ensure preventive maintenance is followed on the planned time
• Keep the process efficient by balancing between increasing productivity and reducing the resources cost
• Ensure workplace is safeand clean and organized
• Find areas of improvement within the process and decide the required projects.
• Lead and oversee the implementation of improvement projects and process management.
• Provide the required SOPs and give the related trainings to the team.
• Define processes owners and responsibilities.
• Schedule the staff as per the process requirements
• Communicate any relevant company information and updates to personnel.
• Set the processes metrics and individuals KPIs.
• Review employees performance and identify training needs.
• Support human resources with recruitment and training of new employees.

• Deployment of needed operational excellence techniques for improvement and including the LEAN tools (e.g., Kaizen, 5S, SMED, value stream mapping, etc.) and process management (e.g., Process metrics and KPIs, defined responsibilities, SOPs, and control plans)
• Defined the problem, opportunity for improvement.
• Established valid and reliable data metrics and records to help monitor progress towards the goal.
• Analyzed the generated data to find out the root causes of the problem and improvement opportunities.
• Identified and prioritized the required action plan and ensured its full-scale implementation.
• Setthe required controls to ensure progress sustaining.
• Facilitated workshops to focus improvement, transfer knowledge, and engage team members in activities.
• Collaborated with supervisors to determine key goals and objectives, and corresponding metrics..
• Provided support on training and roadmap development where necessary.
• Focused on timely achievement of goals and objectives.
• Estimated cost savings resulting from lean projects.

• Completed production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities and monitoring progress.
• Tracked the required consumables for production and ensured keeping them with the sufficient quantities.
• Ensured operation of equipment by calling for repairs and evaluating new equipment and techniques.
• Set and enforced organisation standards and Customer demands.
• Handled customers complaints and make the required analysis.
• Provided the customer with the needed technical support inside and outside the plant.
• Provided manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answered questions and respond to requests.
• Coordinated and enforced systems, policies, and procedures.
• Maintained safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintained compliance with the established policies and procedures.
• Maintained staff by selecting with the HR representatives, orienting, training employees and developing personal growth opportunities.
• Accomplished manufacturing results by communicating job expectations. Planned, monitored, and appraised job results.
• Monitored steps of the process, personnel, and resources to maintain the workflow; set processing variables and observed control points and equipment.
• Resolved personnel problems by analysing data; investigating issues; identifying solutions and recommending actions.

• Used equipment checklists to provide a current snapshot of the unit operational status.
• Communicated and followed up with DCS operators to do certain tasks.
• Liaised with QC functions to ensure quality parameters were met.
• Submitted final shift reports.