Mahmoud El Hawari

• Act as the main link between your brands and telecom
operators
• Sell-in products mobiles, tablets, home under operator
commercial agreements
• Maintain strong, strategic relationships with commercial,
procurement, and retail heads at Zain, Ooredoo, and STC.
• Support operators with product training, promotional
support, and after sales service coordination.
• Drive sell-in volumes, monitor stock rotation, and ensure
healthy sellout performance.
• Represent multiple brands interests in the telecom retail
and B2B channels.
• Align with each brands regional- local office on pricing,
allocations, and marketing support.
• Monitor inventory levels with operators to avoid overstock or
stockouts
• Coordinate with supply chain and logistics for timely
deliveries.
• Plan and execute joint marketing campaigns with operators
for launches and peak seasons.
• Align operator campaigns with each brands guidelines and
visual merchandising standards
• Externally with operator retail teams, key account
managers, and brand promoters.
• Report market trends, pricing movements, and operator
strategies to both brand principals and your management

• Understand client business goals and technical environments
to propose tailored ICT and integration solutions.
• Collaborate with pre-sales and technical teams to develop
demos, RFP responses, and proofs of concept.
• Oversee end-to-end implementation: planning, deployment,
testing, and handover.
• Conduct regular business reviews, gather client feedback,
and identify areas for optimization or extension.
• Develop account plans, forecasts, and periodic performance
reports for senior management.
• Manage vendor and partner relations Cisco, Dell, Microsoft
to secure best pricing, technical support, and licensing.

• Cultivate, maintain, and grow relationships with SME,
government, and larger corporate clients.
• Promote Ooredoos service offerings, including value-added
services, IoT, cloud, and data center solutions tailored to
client needs.
• Work closely with pre-sales, technical, deployment, finance,
and legal teams to prepare proposals, validate solutions,
and finalize contracts.
• Track and report on sales performance, order status, and
renewal rates. Prepare incentive and achievement reports.
• Validate client documents (KYC), create customer profiles,
and ensure contract compliance. Handle CRM updates and
maintain accurate records.

• Managed key accounts effectively, maintaining a strong
rapport with clients.

• Managing staff rotations: dive instructors, guides, boat crew,
maintenance teams
• Ensuring equipment availability, maintenance, and safety
checks (compressors, tanks, gear)
• Overseeing guest transportation and logistics pickups,
transfers
• Ensuring dive briefings, safety protocols, and service
standards are consistently followed
• Managing emergency response plans accidents, weather
changes, equipment failure
• Motivating and monitoring staff performance
• Coordinating with travel agencies, hotels, and tour
operators for partnerships
• Reporting on daily income, expenses, and forecasts