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عدد الطلبات التي تم تقديمها

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هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

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تم إلغاء حظر المستخدم بنجاح
محمود العوضي, Head of PMO

محمود العوضي

Head of PMO·Business Values Services,

مصر

ماجستير, Marketing Management and Strategic Management

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 5 أشهر

Head of PMO

يونيو 2024 - حتى الآن

Business Values Services,

القاهرة، مصر

يونيو 2024 - حتى الآن

• Leading the design and set-up of Minds project management office, establishing the PMO as a central function within Mind
• Maintaining expert knowledge of organizational strategies and needs
• Prioritising projects as per strategic business objectives
• Building and maintaining strong client relationships
• Identifying new business opportunities and markets for expansion specially in fintech and banking sector
• Applying best practices, policies, and tools to enhance organizational capabilities
• Keeping effective leadership and mentoring skills to foster a high-performance culture
• Maintaining oversight of live/ potential projects and provide regular performance reports to Top Management
• Ongoing management and continuous improvement of the PMO, ensuring that BVS has the project management capabilities
to deliver large complex projects across our operations and strategic implementation.
• Working closely with colleagues across teams to ensure that robust project management principles are embedded in key
processes

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

Senior Project Manager

يناير 2022 - حتى الآن

Orange Egypt

القاهرة، مصر

يناير 2022 - حتى الآن

• Spearheading a portfolio of complex initiatives spanning multiple projects in the MNC sector
• Overseeing project success reporting, metric analysis, and deployment management activities
• Coordinating efforts with team members and various stakeholders to ensure adherence to company rules and customer contracts
• Coaching and mentoring new team members on workflows and company systems
• Participating in the establishment of best practices, policies, and tools to enhance organizational capabilities
• Collaborating with departments to optimize project resource management plans
• Supporting Presales and sales teams with technical expertise to identify suitable customer solutions
• Driving process improvements and partnerships to ensure project success and customer satisfaction

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
تكنولوجيا المعلومات

SW Project Manager

يناير 2014 - حتى الآن

Tasmeemy

القاهرة، مصر

يناير 2014 - حتى الآن

• Spearheaded the development of a successful project methodology, ensured timely project delivery, adherence to budget, and high customer satisfaction levels
• Achieved excellence in developing and managing content management systems like Joomla and Wordpress, including themes, templates, plugins, and modules
• Coordinated internal resources and third-party vendors to guarantee flawless project execution
• Mentored and coached new team members on workflows and internal processes, fostered a culture of continuous learning and improvement
• Developed and managed CMS like Joomla and Wordpress, coordinated internal resources, and ensured project delivery within budget and customer satisfaction
• Proactively managed customer values, stakeholder engagement, project risks, and issues to mitigate challenges and drive project success
• Well-versed in utilizing cPanel & WHM Features for efficient project execution
• Showcased successful project outcomes through websites such as Sipes.net, Innovativasmartsolutions.com, & more
• Empowered team members to make decisions and contribute innovative ideas

مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
الإدارة

SW Project Manager

يناير 2014 - حتى الآن

Tasmeemy,

القاهرة، مصر

يناير 2014 - حتى الآن

• Spearheaded the development of a successful project methodology, ensured timely project delivery, adherence to budget,
and high customer satisfaction levels
• Achieved excellence in developing and managing content management systems like Joomla and Wordpress, including
themes, templates, plugins, and modules
• Coordinated internal resources and third-party vendors to guarantee flawless project execution
• Mentored and coached new team members on workflows and internal processes, fostered a culture of continuous learning
and improvement
• Developed and managed CMS like Joomla and Wordpress, coordinated internal resources, and ensured project delivery
within budget and customer satisfaction
• Proactively managed customer values, stakeholder engagement, project risks, and issues to mitigate challenges and drive
project success
• Well-versed in utilizing cPanel & WHM Features for efficient project execution
• Showcased successful project outcomes through websites such as Sipes.net, Innovativasmartsolutions.com, & more
• Empowered team members to make decisions and contribute innovative ideas

مجال الشركة:
الإنترنت والتجارة الإلكترونية

Corporate Project Manager

يناير 2016 - ديسمبر 2021

Orange

القاهرة، مصر

يناير 2016 - ديسمبر 2021

• Oversaw project deliveries to ensure alignment with scope and contractual obligations
• Coordinated daily tasks of the project team to meet deadlines and quality benchmarks
• Worked as the primary point of contact for customers, facilitated smooth communication
• Optimized task durations and dependencies, resulting in a 20% improvement in project timelines
• Managed resource allocation from various departments to support project requirements
• Monitored and controlled enterprise projects to identify and address weaknesses and conflicts
• Implemented enhancements to optimize task durations and dependencies for better project time frame
• Facilitated knowledge transfer among team members and cross-functional collaboration

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
الإدارة

Project Manager

يناير 2016 - ديسمبر 2021

Orange Egypt,

القاهرة، مصر

يناير 2016 - ديسمبر 2021

• Oversaw project deliveries to ensure alignment with scope and contractual obligations
• Coordinated daily tasks of the project team to meet deadlines and quality benchmarks
• Worked as the primary point of contact for customers, facilitated smooth communication
• Optimized task durations and dependencies, resulting in a 20% improvement in project timelines
• Managed resource allocation from various departments to support project requirements
• Monitored and controlled enterprise projects to identify and address weaknesses and conflicts
• Implemented enhancements to optimize task durations and dependencies for better project time frame
• Facilitated knowledge transfer among team members and cross-functional collaboration
• Familiar with PMS like Jira, Clickup, Microsoft Project, and workfront

مجال الشركة:
الاتصالات والشبكات

Lead Solutions Provisioning Engineer

يناير 2011 - ديسمبر 2015

Orange

القاهرة، مصر

يناير 2011 - ديسمبر 2015

• Spearheaded the technical solutions for projects, ensured alignment with customer requirements and obtained necessary signoffs
• Managed the configurations of hardware across a range of devices including Cisco routers, Juniper routers, Cisco switches, voice gateways, modems, and firewalls
• Executed network components provisioning to support seamless service delivery
• Conducted on-site visits to Enterprise customers and the Telecom Egypt central office for service delivery & issue resolution
• Provided guidance to technicians for the efficient physical implementation of various cables like leased line, microwave, MSAN, and DSL
• Led the preparation and execution of lab tests for new features and equipment to guarantee flawless performance pre-installation
• Implemented the BFD protocol for Main and Backup solutions for the first time, enhancing network reliability & performance
• Introduced new router models to meet future customer needs, resulting in improved service capabilities and customer satisfaction

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
تكنولوجيا المعلومات

Lead Solutions Provisioning Engineer

يناير 2011 - ديسمبر 2015

Mobinil Egypt,

القاهرة، مصر

يناير 2011 - ديسمبر 2015

• Spearheaded the technical solutions for projects, ensured alignment with customer requirements and obtained necessary
signoffs
• Managed the configurations of hardware across a range of devices including Cisco routers, Juniper routers, Cisco switches,
voice gateways, modems, and firewalls
• Executed network components provisioning to support seamless service delivery
• Conducted on-site visits to Enterprise customers and the Telecom Egypt central office for service delivery & issue resolution
• Provided guidance to technicians for the efficient physical implementation of various cables like leased line, microwave,
MSAN, and DSL
• Led the preparation and execution of lab tests for new features and equipment to guarantee flawless performance pre
installation
• Implemented the BFD protocol for Main and Backup solutions for the first time, enhancing network reliability & performance
• Introduced new router models to meet future customer needs, resulting in improved service capabilities and customer
satisfaction

مجال الشركة:
الاتصالات والشبكات

Senior customer services

يناير 2010 - ديسمبر 2010

Linkdotnet

القاهرة، مصر

يناير 2010 - ديسمبر 2010

• Spearheaded technical support for Mobinil Wi-Fi end-users and internal customers, ensured seamless service delivery
• Mentored team members on resolving escalated cases, provided on-the-spot support and guidance
• Utilized phone calls, emails, and Live chat to deliver technical support for Triple Play customers
• Developed Knowledge Base to onboard new team members and maintain service support durability

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Senior Customer Services

يناير 2007 - ديسمبر 2010

LinkDotNet,

القاهرة، مصر

يناير 2007 - ديسمبر 2010

• Spearheaded technical support for Mobinil Wi-Fi end-users and internal customers, ensured seamless service delivery
• Mentored team members on resolving escalated cases, provided on-the-spot support and guidance
• Utilized phone calls, emails, and Live chat to deliver technical support for Triple Play customers
• Developed Knowledge Base to onboard new team members and maintain service support durability

مجال الشركة:
الإنترنت والتجارة الإلكترونية

IT Support Engineer

يناير 2007 - ديسمبر 2010

Makagroup,

القاهرة، مصر

يناير 2007 - ديسمبر 2010

مجال الشركة:
الخدمات المالية

Quality Assurance

يناير 2009 - ديسمبر 2009

Linkdotnet

القاهرة، مصر

يناير 2009 - ديسمبر 2009

• Executed daily process quality audits to uphold service quality in alignment with company standards
• Monitored support team members to enhance end-user satisfaction and service delivery
• Gathered common customer complaints for analysis and shared with relevant stakeholders
• Identified and evaluated team mistakes to drive performance improvements and ensure service excellence

مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
مراقبة الجودة

التعليم

German University

أكتوبر 2021

أكتوبر 2021

ماجستير، Marketing Management and Strategic Management

مصر

MBA Courses: - Academic Business Skills Course - Advanced accounting - Corporate Finance - Entrepreneurship - Human Resources Management - Introduction to Business Economics - Marketing Management - Math and Statistics - Operations Management - Research Methodology - Business Dynamics - Strategic Analysis - Strategic Management - Strategic Management Seminar - Innovation Project Management - Transnational Management - Special Topics in Marketing - Buyer Behavior - International Marketing - Seminar in Marketing
عرض المرفق

Helwan University

يناير 2003

يناير 2003

بكالوريوس، Engineering

مصر

المعدل التراكمي (نسبة مئوية): 76%

المعدل التراكمي (نسبة مئوية): 76%

Bachelor's degree in Engineering

Skills

Action Planning
Expert
Action Planning
Expert
Trends
Expert
Trends
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Order
Expert
Order
Expert
Escalation
Expert
Escalation
Expert
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
COMPLIANCE TESTING
Intermediate
COMPLIANCE TESTING
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
BUSINESS TRANSFORMATION
Intermediate
BUSINESS TRANSFORMATION
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
NETSCAPE ENTERPRISE SERVER
Expert
NETSCAPE ENTERPRISE SERVER
Expert
NETWORKING
Expert
NETWORKING
Expert
SALES
Expert
SALES
Expert
MARKETING
Expert
MARKETING
Expert
PROCUREMENT
Expert
PROCUREMENT
Expert
QUALITY
Expert
QUALITY
Expert
Project Management
Expert
Project Management
Expert
Escalation
Expert
Escalation
Expert
Order
Expert
Order
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Trends
Expert
Trends
Expert
Action Planning
Expert
Action Planning
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
PMO-CP
Dec 2024 - Dec 2027
ACP
Oct 2024 - Oct 2027
PMP
Feb 2024 - Feb 2027
CCNA
Jan 2013 - Jan 2016

الهوايات

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