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Mahmoud Elsayed, Senior Contact Center Engineer

Mahmoud Elsayed

Senior Contact Center Engineer

Giza Systems

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Faculty of Engineering
Expérience
12 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 6 Mois

Senior Contact Center Engineer à Giza Systems
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis décembre 2011

Working as Senior Collaboration and Contact Center engineer specially Avaya Aura Contact Center and Avaya Elite Contact Center

Éducation

Baccalauréat, Faculty of Engineering
  • à Cairo University
  • juin 2009

Bachelor 's degree from Faculty of Engineering, Cairo Univerisity 2009

Specialties & Skills

Collaboration Solutions
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Contact Centre
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Contact Center
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CUSTOMER SERVICE
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DRIVERS
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CONTRACT MANAGEMENT
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AVAYA
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COMPUTER HARDWARE
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BASIC
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BUSINESS COMMUNICATIONS
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Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Genesys On-Premise (Formation)
Institut de formation:
Genesys Online training Center
Date de la formation:
June 2023
Durée:
160 heures
Avaya IP Office installation, configuration and troubleshooting (Formation)
Institut de formation:
Avaya Training Center
Avaya Aura Contact Center (Formation)
Institut de formation:
Avaya Training

Loisirs

  • Playing Tennis