Mahmoud Hamed, Senior Network Engineer

Mahmoud Hamed

Senior Network Engineer

FASTtelco

Lieu
Koweït - Hawali
Éducation
Baccalauréat, Electronics and Communications Engineering
Expérience
15 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 7 Mois

Senior Network Engineer à FASTtelco
  • Koweït - Al Koweït
  • Je travaille ici depuis août 2014

- Responsible for installing, supporting and maintaining Network links for corporate customers (Internet, Data, VOIP and other services using different Media’s)
- Provides high-level technical support for Network and security related cases.
- Creates and maintain network documentation
- Involved with presales and core team to analyze and provide solutions in order to meet customer requirements.
- Maintain good relationship with customers and stuff to ensure maximum satisfaction
- Understand the team and collaborates with others to achieve objectives.
- Offer help to team and collaborates with others to achieve objectives, proactively seek clarifications when needed.
- Manage projects planning and execution at different phases including projects design, implementation, documentation and closing.
- Coach, support and assist network engineers in their daily tasks.
Projects:
- Kuwait Oil Tanker Company,
o Shifting the Internet, Data & Voice services from KEMS to FASTtelco, within agreed Time frame.
o Installing and Configuring Cisco Routers.
o Handling Customer requests, Trouble Tickets, …
- Ministry of Electricity and Water.
o Supervising Installing Data Service in over than 140 branches.
o Handling Customer requests, Trouble Tickets, …
o Trains Ministry Engineers.
- Kuwait Finance House.
o Installing Internet, Data, CBK, Knet services.
o Handling Customer requests, Trouble Tickets, …
- Hayat Bilingual School.
o Designing and installing the Network Devices.
o Supervising the Low Voltage Part.
o Coordinating with 3rd Party Company’s.
- Kuwait and Middle East Financial Investment Company.
o Administrates Major Shifting for customer Data Center.
- Gulf Bank.
o Technical Account Manager.
- Alghanim International.
o Technical Account Manager.

Network Engineer à FASTtelco
  • Koweït - Al Koweït
  • février 2011 à août 2014

- Responsible for installing, supporting and maintaining Network links for corporate customers (Internet, Data, VOIP and other services using different Media’s)
- Plan, organize and manage the handled projects and follow up with the concerned departments to ensure the smooth of network operations.
- Configuring network devices (Routers, switches, Firewalls, Bluecoats, Call managers, access points, etc...).
- Managing the client’s expectations and providing support to clients for technical issues.

Network Engineer à International Turnkey Systems
  • Koweït - Hawali
  • novembre 2008 à janvier 2011

Responsibilities:
- Monitor Performance through All KFH Network.
- Monitor and manage hundreds of Routers and Switches.
- Backup the configuration of the cisco devices.
- Installing, configuring and updating switches and Routers.
- VLANs Configuration.
- Monitor all external links between KFH branches.
- Manage access to wireless Networks.
- Securing switch ports using DOT1X policy.
- Administrate whatsup gold, solarWinds and MRTG tools.
- Configuring Wireless access points, Repeaters and Routers.
Projects:
- Configuring New IP schema for KFH Network.
- Upgrading switches to support power over Ethernet (POE)
- Configuring DOT1X policy on cisco switches to enhance network security.
- Installing new core switches.
- Merging VTP domain.

Éducation

Baccalauréat, Electronics and Communications Engineering
  • à Alhiya Amman University
  • août 2008

Specialties & Skills

Project Management
Routing and Switching
Fortinet
Computer Skills
administrating network devices
Fortinet
Projects planning and execution
Team Work

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

CISCO CERTIFIED NETWORK ASSOCIATE (ROUTING & SWITCHING) (Certificat)
Date de la formation:
December 2011
Valide jusqu'à:
December 2014
Cisco Certified Network Professional (Certificat)
Date de la formation:
December 2014
Valide jusqu'à:
December 2017