Senior Network Engineer
FASTtelco
Total years of experience :15 years, 7 Months
- Responsible for installing, supporting and maintaining Network links for corporate customers (Internet, Data, VOIP and other services using different Media’s)
- Provides high-level technical support for Network and security related cases.
- Creates and maintain network documentation
- Involved with presales and core team to analyze and provide solutions in order to meet customer requirements.
- Maintain good relationship with customers and stuff to ensure maximum satisfaction
- Understand the team and collaborates with others to achieve objectives.
- Offer help to team and collaborates with others to achieve objectives, proactively seek clarifications when needed.
- Manage projects planning and execution at different phases including projects design, implementation, documentation and closing.
- Coach, support and assist network engineers in their daily tasks.
Projects:
- Kuwait Oil Tanker Company,
o Shifting the Internet, Data & Voice services from KEMS to FASTtelco, within agreed Time frame.
o Installing and Configuring Cisco Routers.
o Handling Customer requests, Trouble Tickets, …
- Ministry of Electricity and Water.
o Supervising Installing Data Service in over than 140 branches.
o Handling Customer requests, Trouble Tickets, …
o Trains Ministry Engineers.
- Kuwait Finance House.
o Installing Internet, Data, CBK, Knet services.
o Handling Customer requests, Trouble Tickets, …
- Hayat Bilingual School.
o Designing and installing the Network Devices.
o Supervising the Low Voltage Part.
o Coordinating with 3rd Party Company’s.
- Kuwait and Middle East Financial Investment Company.
o Administrates Major Shifting for customer Data Center.
- Gulf Bank.
o Technical Account Manager.
- Alghanim International.
o Technical Account Manager.
- Responsible for installing, supporting and maintaining Network links for corporate customers (Internet, Data, VOIP and other services using different Media’s)
- Plan, organize and manage the handled projects and follow up with the concerned departments to ensure the smooth of network operations.
- Configuring network devices (Routers, switches, Firewalls, Bluecoats, Call managers, access points, etc...).
- Managing the client’s expectations and providing support to clients for technical issues.
Responsibilities:
- Monitor Performance through All KFH Network.
- Monitor and manage hundreds of Routers and Switches.
- Backup the configuration of the cisco devices.
- Installing, configuring and updating switches and Routers.
- VLANs Configuration.
- Monitor all external links between KFH branches.
- Manage access to wireless Networks.
- Securing switch ports using DOT1X policy.
- Administrate whatsup gold, solarWinds and MRTG tools.
- Configuring Wireless access points, Repeaters and Routers.
Projects:
- Configuring New IP schema for KFH Network.
- Upgrading switches to support power over Ethernet (POE)
- Configuring DOT1X policy on cisco switches to enhance network security.
- Installing new core switches.
- Merging VTP domain.