customer service officer
Kuwait Finance House
Total years of experience :6 years, 9 Months
Customer service officer in KFH
- Promote products and services to reach monthly targets
- Build and maintain relationships with potential and existing clients
- Reach monthly targets to boost the bank’s sales, FD, finance, credit cards, savings accounts and salary accounts
- Issuing debit cards, KYC updates, receive standing order requests and other requests as per clients requests
- Cash/cheque deposits/withdrawals telex/remittances
- Credit card payments
- Cashier cheques issuances
- Fees collection
- Welcoming/guiding clients as they enter the bank
- Issuing bank account statements, updating KYC
- Reviewing accounts for accuracy
- Promoting the bank’s products and services to aid the branch reach monthly KPI targets
Bachelor of Business Administration in Marketing