Mahmoud Kanaan

Recruitment (Locally & Internationally):

• Interview and shortlist appropriate candidates as the needed skills
• Prepare Offer Letters/Expressions of Regret to applicants, and contracts for selected candidates. Facilitate Induction Program for new joiners to familiarize them with the company history, activities, divisions & policies
• Coordinate with the relevant department heads to provide feedback on new joiners performance upon the completion probation period
• Facilitate overseas recruitment: documents (Demand Letter, Power of Attorney, etc.), embassy and required attestations, travel to interview and select, requesting visas, monitor the mobilization steps
• Control outsourced employees mobilization, daily issues, finical calculation and payments
• Prepare weekly report to the project managers to update them on the employment status

Employee Relations:

• Work as HR Advisor at one of the company’s joint ventures for all HR aspects
• Investigate employees disputes and other assigned cases
• Supervise trainees and Summer Internship Program interns
• Discuss employees issues to solve them with the respective departments
• Prepare HR related documents (Salary Certificates, Experience Certificates, etc.)

HR ERP System:

• In-charge for the HR module at the ERP system (IFS: Industrial & Financial Systems)
• Cleansing all employees data before migrating them into the system
• Enhance the work-flow of the system and the connection between each department of HR
• Train HR team on the system and how to use it
• Prepare User Manuals on how to use the system

•Establishing and maintaining working relationships with current clients
•Open new recruitment opportunities with potential clients by meeting them, presenting the company, explaining our business lines, and elaborating about the recruitment process and how it functions
•Develop HR assessment opportunities with current and potential clients and promoting Thomas International Assessments, behavioural assessments, to improve the Organizational Development plans
•Running and managing assessment centres & sessions
•Conduct market research and segment analysis, and Identify new market segment for profitable business opportunities
•Prepare and formulate formal proposals and presentations in response to client's requests
•Participating in HR Consultancy projects, and assist the team with various tasks
•Carrying out market surveys & clients feedback, which maintains high level of work efficiency, and assessing in positioning SOS
•Exploring governmental tenders, measure the relevance to the company’s business lines, prepare & comply the related documents for the bid, control the tender submission
•Follow-up with the current clients about their recruitment and assessment requirements, monitor the execution of our services and make sure that we deliver high level quality service
•Communicate with prospective clients and make sure that they have all the necessary information about our business lines, and remind them on a frequent basis about our services
•Maintain daily access of all the important information and contact information to the Business Development database, to be used later for marketing and follow-up reasons
•Execute and manage all marketing activities
1.Participating in job fairs & HR events
2.Preparing press releases
3.Managing the marketing campaigns
4.Controlling website content management
5.Facilitating promotional and seasonal email shots
6.Managing the production and the designs of SOS seasonal gifts, and control the delivery status

Worked at the Technology & Security Risk Service department.
* Worked on the Disaster Recovery Plan for a company, understood its importance, functions, and techniques.
* Assisted the team with the Global Security Information Survey by calling the clients and inviting them to participate, and entering the results into the company's database.
* Prepared a presentation about the Telecommunication and its development in the Middle East.
* Understood the different methods of solving the business problems by reading many previous cases that the company had solved.

SPECIAL COURSES AND CERTIFICATES