Mahmoud khalifeh, Sales and Visual Merchandiser

Mahmoud khalifeh

Sales and Visual Merchandiser

Retail Group

Location
Lebanon
Education
Diploma, BA in Fashion Design
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Sales and Visual Merchandiser at Retail Group
  • Lebanon - Beirut
  • May 2012 to August 2015

-Ensure high levels of customer satisfaction through excellent sales service.
-Holds responsibility on store equipment.
-Have a complete knowledge on store requirements on daily basis.
-Come up with creative and artistic concepts for in-store displays.
-Develop deep understanding of customer requirements and act upon them.
-Deliver a high quality customer service and orders are dealt efficiently and promptly.
-Take part in stocktaking, stock control and ordering.
-Meet clients with professional communication skills.
-Make persuasive written and oral presentation of the products.
-Deal with different kinds of customer and different nationalities.

Sales Assistant at Mike Sport
  • Lebanon - Beirut
  • July 2011 to May 2012

-Ensure high levels of customer satisfaction through excellent sales service.
-"Go the extra mile" to drive sales.
-Build productive trust relationships with customers.
-Maintain in-stock and presentable condition assigned areas.
-Actively seek out customers in store.
-Remain knowledgeable on products offered and discuss available options.
-Assess customers needs and provide assistance and information on product features.

Telemarketer at Terranet
  • Lebanon - Beirut
  • August 2010 to July 2011

-Identify prospects by reading telephone and zip code directories and other prepared listings.
-Call prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
-Influence customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
-Complete orders by recording names, addresses, and purchases; referring orders for filling.
-Keep equipment operational by following manufacturer's instructions and established procedures.
-Secure information by completing data base backups.
-Maintain safe and clean working environment by complying with procedures, rules, and regulations.
-Maintain operations by following policies and procedures; reporting needed changes.
-Contribute to team effort by accomplishing related results as needed.

Education

Diploma, BA in Fashion Design
  • at Academy of Fashion Design
  • September 2015
High school or equivalent, Life Science
  • at Lycee Des Arts
  • September 2012

Specialties & Skills

in-store displays
visual merchandising
customer service
window dressing
color schemes
sales process
team work

Languages

English
Intermediate
Arabic
Expert