Mahmoud Khedr, Customer Service Supervisor at Retail wealth management.

Mahmoud Khedr

Customer Service Supervisor at Retail wealth management.

ENBD

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, commerce and administration of business
Experience
15 years, 8 Months

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Work Experience

Total years of experience :15 years, 8 Months

Customer Service Supervisor at Retail wealth management. at ENBD
  • United Arab Emirates - Dubai
  • My current job since September 2008

Supporting the managerial and the customer in the branch on their require&quires.

Education

Bachelor's degree, commerce and administration of business
  • at Helwan university
  • July 2005

commerce and administration of business

Specialties & Skills

Mortgage
Administration
Personal Loans
IT/COMPUTER/BANKING SYSTEMS SKILLS
IT/COMPUTER/BANKING SYSTEMS SKILLS
Banking system
experienced banker
hard team member

Languages

English
Expert

Memberships

IIA
  • Member Ship No 16877
  • March 2012

Training and Certifications

Service Excellence Academy (Training)
Training Institute:
Business Banking, ENBD
Date Attended:
February 2016
10 Times Training in Anti Money Laundry (Training)
Training Institute:
ENBD
Date Attended:
January 2016
Trade Finance Basic, Advanced &professional Levels (Training)
Training Institute:
Emirates Institute financial Services
Date Attended:
February 2017
CAP Training October 2015 (Training)
Training Institute:
Solomon Specialist
Date Attended:
August 2015
Duration:
200 hours
Customer service and cross sales (Training)
Training Institute:
Customer Service Exellence
Date Attended:
January 2012

Hobbies

  • Reading/swimming and GYM