محمود العزام, Director International Sales

محمود العزام

Director International Sales

Wataniya Airways

البلد
الأردن - عمان
التعليم
بكالوريوس, Economics and Statistics
الخبرات
16 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 7 أشهر

Director International Sales في Wataniya Airways
  • الكويت - الفراوانية
  • مايو 2010 إلى مارس 2011

 Developing and executing global sales strategy.
 Budget and control expenses to execute the sales plans.
 Derive a detailed, doable and measurable action plan.
 Mentoring and guiding the team; professional Country Managers.
 Building a sound performance and reporting systems and the necessary KPI’s.
 Implementing and evaluating achievement and suggesting correction actions in case of deviation.

Area Manager في Royal Jordanian Airlines
  • الكويت - الكويت
  • أكتوبر 2006 إلى مايو 2010

 Track down sales opportunities of the different distribution channels.
 Implement the annual sales plan and report ad-hoc challenges and recommend best remedies.
 Achieved two digits growth in revenue despite severe and unbalanced competition with three home-carriers; among which, one is a budget airline in its’ market share acquisition stage.
 Build and expand companies’ network of effective business relations with local authorities, travel agents, corporate, frequent flyers, press and service providers.
 Build annual marketing plan and execute it.
 Plan and conduct social-business events.
 Supervise and lead direct sales promotion.
 Minimize marketing costs.
 Supervise, emphasize and improve customer service level among both teams; sales and airport.
 Special attention for loyal travelers.
 Suggested the long term strategy towards securing sustained expansion and market share gain at profitable rates.
 Build annual sales plans to serve the long terms targets.
 Doubled frequencies; from five to ten a week.
 Recommended optimal size of equipment on seasonal and daily basis.
 Corrected optimum schedule to meet long term plans, unserved timings and needs of market.
 Study and Price all products according to revenue optimization targets in light of capacity, competition and other demand determining factors.
 Recommended the optimal baggage allowance in light of prices and allowances of competitors.
 Changed fare basis restrictions to cater for revenue maximization and market situation constraints.
 Developed and in-house, meticulous and dynamic market monitor system to advise optimum daily price levels for a 90 days forecast period and in light of load and price balance of all competing airlines.
 Maximized revenues in spite of reduced capacity; improved seat factor and optimized yield.
 Built an event planner to help anticipating the seasonal changes in demand curve.
 Saved the company about $850, 000 through different avenues.

Area Manager, Eastern Province-KSA في Royal Jordanian Airlines
  • المملكة العربية السعودية - الخبر
  • أغسطس 2004 إلى أغسطس 2006

 Main Target: Salvage Dammam station from closing down operation.
 Increased sales by more than 40% in the two years.
 Increased operation from twice a week to daily flights at the end of second year but will smaller equipment.
 Re-connected airline to travel agents and widened its geographical reach.
 Hunted the corporate business in need for company’s’ services.
 Supervised airport and maintained excellent performance records and improved service level.
 Corrected schedule to meet market exact needs, serve long term plans and make use of unserved timings by competitors.
 Built and organized station's data base and reporting systems.
 Started Emails promotions in the area.
 Repriced fares into multiple RBD's system.

Sales Promoter (Trainee) في Royal Jordanian Airlines
  • الأردن - عمان
  • أكتوبر 2003 إلى أغسطس 2004

 Visited travel agents in Amman
 Simplified SPA’s pricing into a more agent friendly sheets and at the same time demonstrated the extended network of the airline.
 Monitored competition traffic, pricing and marketing activities..

Marketing & Research Manager في National Air Service (NAS)
  • المملكة العربية السعودية - جدة
  • يناير 1999 إلى نوفمبر 2002

 Worked with the company before it was officially launched.
 Particpated in preparing marketing plan.
 Defined and located brands’ potential Market and prospects in GCC, Jordan and Egypt.
 Participated in creating company's brochures and leaflets and translated them into a promotional Arabic language.
 Customized technical parts of legal US contracts to suit start-up operation instead of mature operation.
 Developed and worked on preparing proposals to VIP's prospects to sell private jets shares.
 Handled and contributed in sales meetings with VIPs’ prospects.
 Selecting appropriate gift items and giveaways.

Cost and Profitability Officer-Planning Dept. في Royal Jordanian Airlines
  • الأردن - عمان
  • أكتوبر 1993 إلى ديسمبر 1998

 Preparing operating plans,
 Route profitability and analysis,
 Fleet planning and,
 Costing modules (regular, extra and charter flights).
 Charter Pricing.
 Conducting Special Studies.
 Dealt with all traffic and revenue reports.

الخلفية التعليمية

بكالوريوس, Economics and Statistics
  • في University Of Jordan
  • يناير 1990
الثانوية العامة أو ما يعادلها, Scientific division
  • في Zarqa Secondary School
  • يونيو 1986

Specialties & Skills

Planning
Operation
Profitability
Pricing
Brand Positioning
MS. Office
Analytical Thinking
Pricing & Revenue Management

اللغات

العربية
متمرّس
الانجليزية
متمرّس