محمود ماجد, it sales specialist

محمود ماجد

it sales specialist

HP - United Arab Emirates

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Computer Science
الخبرة
4 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 1 أشهر

it sales specialist في HP - United Arab Emirates
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2015 إلى أغسطس 2019

Provide thorough support and problem resolution for customers.
• Ensuring that all user issues resolved with agreed service level time frames
• Maintain composure and patience in face of difficult customer situations.
• Build and maintain successful relationships with service providers, dealers, and
consumers.
• Train new employees and explain protocols clearly and efficiently.
• Communicated with interior employees and exterior clients to resolve computer issues.
• Support for All troubleshooting that facing the customers with proficiency
• After sales services, repairing, arranging, deliveries to another stores or any locations

الخلفية التعليمية

دبلوم, Computer Science
  • في Alexandria University
  • يناير 2010

Excellent Rate for Computer Studies ( Hardware Speciality )

Specialties & Skills

Customer Care
Teamwork
Cooperative
Honesty
Hardwork
Windows OS , MacOS
Hardware Specialist
Operating Systems Specialist

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

الهوايات

  • Inveting
  • Singing