Mahmoud Maged, it sales specialist

Mahmoud Maged

it sales specialist

HP - United Arab Emirates

Location
United Arab Emirates - Dubai
Education
Diploma, Computer Science
Experience
4 years, 1 Months

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Work Experience

Total years of experience :4 years, 1 Months

it sales specialist at HP - United Arab Emirates
  • United Arab Emirates - Dubai
  • August 2015 to August 2019

Provide thorough support and problem resolution for customers.
• Ensuring that all user issues resolved with agreed service level time frames
• Maintain composure and patience in face of difficult customer situations.
• Build and maintain successful relationships with service providers, dealers, and
consumers.
• Train new employees and explain protocols clearly and efficiently.
• Communicated with interior employees and exterior clients to resolve computer issues.
• Support for All troubleshooting that facing the customers with proficiency
• After sales services, repairing, arranging, deliveries to another stores or any locations

Education

Diploma, Computer Science
  • at Alexandria University
  • January 2010

Excellent Rate for Computer Studies ( Hardware Speciality )

Specialties & Skills

Customer Care
Teamwork
Cooperative
Honesty
Hardwork
Windows OS , MacOS
Hardware Specialist
Operating Systems Specialist

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Inveting
  • Singing