Mahmoud Mohamed

- Provide customers with basic information on all Bank’s products/services to increase Customer awareness & ensure a high level of quality service.
- Achieve assigned targets/volume/attrition/x-sell/deep-sell for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients in a transparent & ethical way.
-Track customers’ inflows and outflows and contact customers to seek information on reasons for unexpected behaviors to maintain better-quality service level and meet set budgets, Handle customers’ queries and complaints and ensure effective closure of complaints
- Prepare a daily sales report (DSR) including sales activities and call reports, share it with supervisor and branch head to track sales performance achievement versus budget and work on alternative plans when needed

- Develop new customer relationships adhering with set guidelines of Relationship Manager Business Development- Provide customers with basic information on all Bank’s products/services to increase Customer awareness & ensure a high level of quality service.
- Achieve assigned targets/volume/attrition/x-sell/deep-sell for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients in a transparent & ethical way.
-Track customers’ inflows and outflows and contact customers to seek information on reasons for unexpected behaviors to maintain better-quality service level and meet set budgets, Handle customers’ queries and complaints and ensure effective closure of complaints
- Prepare a daily sales report (DSR) including sales activities and call reports, share it with supervisor and branch head to track sales performance achievement versus budget and work on alternative plans when needed