Mahmoud Mohamed Alshahat

NetApp Product Manager by APTEC Distribution ( An Ingram Micro Company)

Responsibilities :
- Develop, manage and implement marketing strategies and business plans in the marketplace including pricing strategies, product specifications, catalogues, sell-sheets, training aids and promotional events to explore new business opportunities..
- Broad understanding of NetApp's products, software and services technologies in a distributed environment.
- Prepare presentations for the competitive analysis and new products.
- Establish, enhance or distinguish product placement within the competitive area.
- Track general business indicators, including market share, and competitor's marketing and sales program activities.
- Communicate with NetApp partners and implement product promotions.
- Provide pre-sales support and plan product training programs for business partners.
- Recruit new partners and give them NetApp sales trainings to enable them to increase their sales.
- Build strong business partner relationships and maintain relationships with product partners and third party vendors.
- Meet and manage sales targets, and enhance revenue growth
- Identify potential new clients and develop new accounts via or with our partners
- Assist our partners to design best solutions for the clients.
- Install pilot and demonstrated NetApp products.
- Investigation of new technologies and stay on top of technology.
- Establishment teamwork behavior between my team.

Virtualization and datacenter technical Presales Consultant for VMware, NetApp, McAfee, VEEAM and Kaspersky

- Introduce the latest technology in company events.
- Maintain the existing support services portfolio.
- VMware VSP und VTSP Boot Camps Instructor.
- Conduct professional services in VMware, VEEAM, NetApp.
- Conduct sales and presales trainings for our partners.
- Assist our partners to design best solutions for the clients.
- Work with IT product managers to enhance existing solutions.
- Install pilot and demonstrated the following VMware products, vSphere, View, VEEAM and NetApp.
- Presales activities for VMware and VEEAM.
- Presales activities for dell and HP servers, blade solutions and storage system.
- Preparing presentations for the competitive analysis and new products.
- Planning and designing virtualization technology.
- Managing partners' relations and sales with existing corporate customers and creating new partner accounts.
- Analyze market competition to explore new business opportunities.
- Analyze, understand partners requirements and prepare technical proposals.
- Giving Solutions for the partners after gathering IT infrastructure’s data in the following Sections:
* Software Solutions ( Vmware - VEEAM )
Server virtualization technology through Vmware Vsphere.
Desktop virtualization technology through Vmware View.
IT Infrastructure through Microsoft Windows Server 2008, Domain controller, TMG, Exchange, File server.
Backup solutions through VEEAM Backup solutions.
* Storage and WAN Optimization Solutions (NetApp - Riverbed )
I determine the proposed configuration for NetApp Storage to meet the clients’ needs.

- Conduct presentations of solutions to clients and potential clients.
- Support the partners with their requests.
- Preparing action plans and schedules for our pre-sales issues.
- Investigation of new technologies and stay on top of technology.
- Establishment teamwork behavior between my team.

- Managing customer relations and sales with existing corporate customers and creating new customer accounts.
- Analyze market competition to explore new business opportunities.
- Analyze and understand customer requirements, prepare technical proposals.
- Giving Solutions for the clients after gathering IT infrastructure’s data in the following Sections:
* Software Solutions ( Vmware - Symantec - Microsoft ) .
Server virtualization technology through Vmware Vsphere and Microsoft HyperV.
Desktop virtualization technology through Vmware View and Citrix DV.
IT Infrastructure through Microsoft Windows Server 2008, Domain controller, TMG, Exchange, File server,
Backup solutions through Symantec Backup Exec modules.
* Networking Solutions (Cisco - Avaya) Active Networking Components, as managed switches, unmanaged switches, routers, access points, blade switches, security cams, VOIP and passive Networking in (Panduit, Nexons, ESTAP, Fumo brands) as fibre patch panel, UTP Patch panel, Racks, Telephone patch panel. I cooperate with network pre-sales to present proposal to the customers.

* Server and Storage Solutions (Dell - NetApp - HP - IBM brands)
I determine the proposed configuration for Servers and Storage type (ISCSI or SAN) to meet the clients’ needs.
* PCs and Laptops ( All brands).

- Conduct presentations of solutions to clients and potential clients.
- Preparing IT infrastructure for the clients.
- Support the clients with their requests.
- Doing all purchasing issues.
- Follow up the order schedule.
- Maintain clients’ satisfaction.
- Recommending new product ideas to marketing team based on client needs, most recently adding products for integrated solutions.
- Preparing action plans and schedules for our sales and technical issues.
- Investigation of new technologies and stay on top of technology.
- Establishment teamwork behavior between my team.

* Providing the website www.e3050.com with all technical data and prices of the IT products.
* Customer support advisor
* Sales representative.
* As a teamleader :
- Preparing the plan and work schedule for the department.
- Developing the content of website and performing control checks on published items,
newsletters and adds.
- Responsibility of Products’ categories as
Computers Category ( Desktops - Laptops) in multiple brands like HP - Dell - Fujitsu - and configuration.
Networking Category in multiple Cisco - Linksys - Netgear - D-link - 3Com. It is divided to multiple categories.
- Directing the performance and operation of Content Management Dep. workflow.
- Supervision and coordination the activities of workers engaged in customer service activities.
- Resolving complaints and answer questions of customers regarding services and procedures.
- Watching over employees to ensure appropriate behavior.
- Maintaining the website quality.
- Analyze market competition to explore new business opportunities.
- Preparing reports about workflow, attendance to the manager.
- Communication with other departments and management to resolve problems and expedite work.
- Studying Google analytics for our website and preparing reports.

- Selling computer hardware as well as peripherals to individuals, corporate.
- Selling various types of brands like Dell, HP, Lenovo and etc. and in the networking sections Linksys, Netgear, D-link and etc.
- Purchasing products from vendors.
- Responsible for preparing status reports including follow-up and closings.
- Developed and implemented special sales activities to increase sales.
- Maintaining clients satisfaction.
- Maintaining and establishment relationship with current client and potential clients.