Network Security Engineer
Malomatia
Total years of experience :15 years, 4 Months
Managing network security devices (Cisco FTD, Cisco ASA, Fortinet, Palo Alto), and supporting different firewall environments.
Configuration and troubleshooting of various VPN types like Remote access vpn and S2S IPSEC vpn.
Monitoring and analyzing logs and alerts from a variety of different technologies (IDS/IPS, Firewalls).also Monitoring systems for security incidents or breaches.
First level troubleshooting on Cisco switches, routers, cisco ASA PaloAlto and Fortigate firewalls.
Good knowledge and hands on experience on F5 LTM monitoring and troubleshooting VIP/Monitor/pool etc, Understand & manage iRule, License & certificate renewals, firmware upgrade.
Updating network equipment to the latest firmware releases.
Maximizing network performance through ongoing monitoring and troubleshooting.
Troubleshooting network connectivity issues.
Develop and Enhance on the existing network designs.
Designing and implementing new network solutions and improving the efficiency of current networks.
Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
Maximizes network performance by monitoring performance; troubleshooting network problems and outages by using software tools like PRTG Network Monitor
•Resolve L1 & L2 Trouble tickets and escalation within defined SLA
•Secures network system by establishing and enforcing policies defining and monitoring access.
•Replacing faulty network hardware components when required
•Investigating intrusion and hacking incidents, security breech alerts, collecting incident responses, and carrying out investigations
•Reporting security analysis findings
•Troubleshoots network components, maintains, upgrades and provides solutions to complex hardware / software problems using Network Analyzers.
•Handling multiple customer issues for networking problems to ensure minimum downtime and maximum availability of network, VPN and firewalls,
•Responsible for Change Management, Incident/Fault Management. Review and approval of routine technical changes request
•coordinate with vendors and other IT personnel for problem resolution, and follow up with the vendor for pending tickets
•Monitors network traffic and proactively investigates anomalies to assure continued stability and availability of the network
Hardware Support for both PCs/Notebooks &
Peripherals including installation.
•Software Support for all the software installed in clients’
PCs.
•Receiving end user complaints, using the MAGIC
Software Web Access & respond with a resolution for
The incident & closing it.
•Special Skills in Imaging and Cloning using Norton Ghost.
•Identify the root cause of a specific IT related issue, and take action personally or liaising with peers or 3rd party suppliers in order to implement corrective actions immediately.
•Ensure IT Security policies and procedures are adhered to at all times, while providing services and support to users - escalate to Manager and/or Security Officer as required.
•Identify and escalate situations requiring urgent attention to line manager.
•Escalate complex technical issues to the L2 IT Infrastructure team and ensure that the customer issue is being resolved within the expected timeline.
•Configuring VPN.
•Providing Onsite support to VIP users.
courses: Project: