System Administrator
Elaraby Group
Total years of experience :14 years, 4 Months
I work in both Windows Server 2003 and 2008 environments. Creating and managing users, creating the organization units and implementing security
policies.
Support And Manage Servers and Roles to introduce Service for over 2500 users across multiple locations.
• Managing and troubleshooting the Active Directory, DNS server and DHCP server
• Managing File server, Printer server, Terminal Server, Hyper V
• Managing and Troubleshooting existing Blackberry server, responsible for creating new users and configuring their Blackberry devices to send and receive mails and implement policies on them.
• Managing User’s Internet Access Via Isa 2004, Isa 2006, TMG 2010
• VMware environment administration(V4.1, V5, V5.1)
• Virtual PC System By NEC (VPCC NEC Solution)
• Manage Lync Server 2010
• Manage SharePoint 2010
• Manage Exchange 2010
• Manage Kaspersky Admin Kit And Security center for antivirus management.
• Dealing and following up with different vendors to ensure that all the business requirements are delivered on time.
\[June 2010 - Jun 2013\]
I was responsible of handling user issues. Dedicating the problems (hardware,
software) and fixing it or escalate the problem to level 2 support. Dealing with different type of devices (pc, laptop, ip phones, network devices, cameras) . I
was responsible of managing some servers ( File server, Isa Server, Active
Directory, Wsus Server, VMware)
• Hardware & Software Installation
• Fix Any Hardware & Software Issue
• Manage Preventative Maintenance Program
• Manage & Maintain Active Directory
• Support over 1500 Users from eight Separate Locations
• Escalate Problems that related to Level 2 Support
• Manage Some Servers that delegated to Support Team
• Install And manage Finger Print
• Install And manage Cameras And Media Signage
• Install and manage Thin Clients For VDI Solutions (VPCC, Terminal Server )
• Install Printers
\[June 2007 - sept 2007 (Training) \]
I was responsible of handling user issues. Dedicating the problems (hardware, software) and fixing it or escalate the problem to level 2 support.