Travel coordinator
Cozmo Travel LLC
Total years of experience :17 years, 10 Months
Key Tasks Handled:
•Handling organization key accounts i.e. Ministries, Govt. Bodies, Corporate houses and Institutions for establishing sales volumes and business opportunities.
Key clients- RTA, Ministry of Climate Change, Dubai Health Authority,
Ministry of Infrastructure and Development, Islamic Affairs.
Key tasks handled:
•Responsible for all airlines booking, confirming booking with the customer, checking bookings with airlines company, bringing ticketing business.
•Supervise all front desk activity to optimize all guest interactions into potential sales outcome.
•Maintained the travel reports and ensure the bookings are done in accordance of with client travel policy.
•Maintained the and ensure the usage of client/passenger profile data with all necessary details and travel related information incorporated on same
•Support all promotions and events organized by ITL Travel Services to make it a success.
•To prepare daily, weekly, and monthly sales reports and constant monitoring of market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions.
•Attend conferences to maintain familiarity with tourism trends.
Key tasks handled:
•Research various destinations and provide the best travel option as per the clients requirements and planned trips.
•Understanding the clients’ specifications and wishes and suggest suitable travel packages or services.
•Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
•Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
•Handle unforeseen problems and complaints and determine eligibility for money returns.
•Create and update electronic records of clients
•Maintain relationships with key persons from Airlines/Hotels and other suppliers.
•Reach the revenue and profit targets
TRAVEL COUNSULTANT & TICKETING SALES
Key tasks handled:
•To achieve, organize, control and monitor passenger sales targets and marketing goals of the company.
•Responsible for all airlines booking, confirming booking with the customer, checking bookings with airlines company, bringing ticketing business.
•Responsible for Leisure and Holidays bookings.
TICKETING
Grade: Good