محمود عقل, supervisor

محمود عقل

supervisor

alshaya group

البلد
الكويت - الفراوانية
التعليم
دبلوم, MS
الخبرات
22 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 2 أشهر

supervisor في alshaya group
  • الكويت
  • أشغل هذه الوظيفة منذ يناير 2010

work in causal dining in Italian restaurant (Alfono)

Waiter/Trainer في crowne plaza hotel kuwait
  • الكويت - الفراوانية
  • أبريل 2007 إلى ديسمبر 2009

Job scope: support the food and beverage service team by
Performing support duties including mise en place of food preparation, setup of
Functions, promotes the desired work culture around the five core values of trust
Integrity, respect, one team and service of the intercontinental hotels group and the Brand ethos.

KEY REQUIREMENTS
•applying extra effort to satisfy guest request
•being friendly and always with positive personality in addition to the expert technical skills in service
•handling complains, every guest is my number one priority
• mise en place and food preparation
• assist with receiving and storage of food
•assist cellar operations
•assist with the preparation of an outlet for service
•directing and suggesting menu items
• Meeting deadlines • Presenting information to others
•Organizing, simplifying, and solving problems
•Possessing communication and organizational skills
•Working individually and within a team

SELF MANAGEMENT:
Comply with hotel rules and regulations
Comply with company grooming standards
Comply with time and attendance policies

Senior Waiter في Semiramis intercontinental Cairo
  • مصر - القاهرة
  • يناير 2006 إلى فبراير 2007

i was in a Room service....

Waiter في Intercontinental _Abu Soma resort red sea
  • مصر - الغردقة
  • فبراير 2004 إلى ديسمبر 2005

i work in Italian Restaurant, main restaurant, Greek restaurant, and i have training for 3 month opening the hotel....

Waiter في hyatt regency Taba (transfer)
  • مصر
  • أبريل 2003 إلى ديسمبر 2003

work in A room service and check the many bar in the guest's room

Waiter في hyatt regency
  • مصر
  • يناير 2002 إلى مارس 2003

: support the food and beverage service team by
Performing support duties including mise en place of food preparation, setup of
Functions, promotes the desired work culture around the five core values of trust
Integrity, respect, one team and service of the intercontinental hotels group and the Brand ethos.

الخلفية التعليمية

دبلوم, MS
  • في truism & hotel
  • سبتمبر 2002

Computer Skills windows Others: Internet, Microsoft Office (Word, Excel, Power Point, FrontPage). Other Computer Skills: Data Recovery: Covers recovering data from corrupted, damaged, unreadable, scratched or defective Hard disks, CD-ROMs, DVD-ROMs, Flash memory, Floppy disks and other storage media. Network: Ethernet,Atm,wireless networks

Specialties & Skills

Computer Setup
Office Work
Guest Service
Sales Skills Training
General Office Duties
Computer Skills windows Others: Internet, Microsoft Office (Word, Excel, Power Point, FrontPage).

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

100% (الشهادة)
تاريخ الدورة:
January 2011
صالحة لغاية:
March 2011