محمود عبد المنعم الامير

The largest retail chain of electronics & home appliances in the Middle East with a
range of 50, 000 items, currently it has 38 Stores Kingdom-wide, Store in Bahrain
and 2 stores in Oman. Customer traffic exceeded 15 million shoppers with a total
shop floor space of over 100, 000 square meters.
Key Responsibilities:
Employees Supervision
*Manage Learning & Development Function and Team.
Provide supervision to the training team and/or internal trainers, provide feedback and ensure
employees are reviewed in timely manner.
* Inform the training team of performance expectations.
* Communicate Policies, procedure and programs to employees.
* Prepare management staff for advancement into expansion markets and provide future leader
for the company.
Training/ Learning
* Ensure all company training programs are implemented through the store.
* Understand and explain the financial programs and sales programs to employees.
* Ensure that employees are trained and knowledgeable about procedures and products.
* Ensure changes to company policy or procedure are communicated to the staff in timely manner.
* Ensuring that statutory training requirements are met
* Planning the training title.
* Make training plan monthly, quarterly.
* Amending and revising programs as necessary, in order to adapt to the changes that occur in the
work environment.
* Organize training plan approved.
* Helping line managers and trainers to solve specific training problems, either on a one-to-one
basis or in groups.
* Supervising the work of trainers.
* Train instructors and supervisors in techniques and skills for training and dealing with
employees.
* Evaluating training and development programs.
* Access, input, retrieve and interpret information using applicable computer system.
Organization Development
* Develop and Update competency framework “Core - Leadership and Technical”
* Build succession planning for HIIPO’s from each department.
* Design “Career Development Path” for each position.
* Communicate career development to all employees.
* Designing and developing training and development programs based on both the organization’s
and the individual’s needs.
* Working in a team to produce programs that are satisfactory to all relevant parties in an
organization.
Budget & Planning
* Manage controllable expenses.
* Make recommendations to Ops Head on how to reduce expenses.
* Plan the training required costs on annual bases.
* Considering the costs of planned programs and keeping within budgets.

Is a Holding Company contents 11 subsidiaries companies working in
deferent kinds of industries with 6500+ employees under the concept of
organic agriculture.
Key Responsibilities
H.R functions:
* Assist in updating the job descriptions.
* Deal with outsourcing consultation in H.R.
* Handel the needed data for a lot of H.R functions such as (Salary Survey - H.R planning -
Salary structure).
* Prepare all the needed documents and follow-up the procedures for a lot of funds such
as (I.M.C).
Training & Development:
* Manage and develop the training team to improve the function productivity.
* Responsible of Training Need Assessment (TNA).
* Prepare the training plan for all the companies.
* Deal with the external training providers.
* Supervise the implementation of the courses.
* Conduct training design for all courses.
* Evaluate and follow-up the training courses.
* Measure the impact of any training course.
* Handel the relationship we need for the funds such as (I.M.C)-(S.D.P).
* Responsible of implementing the orientation program for all new employees.
4
Recruitment:
* Assist in update and develop the man power plan for all companies.
* Manage and develop the recruitment team.
* Start recruitment duties by receiving signed request from the line managers.
* Use external sources of recruitment aiming to attract the best possible pool of
candidates.
* Handle CV’s whether electronic or hard copy from receipt to short listing and filing.
* Handle logistics for interviews processes in all levels (HR - line managers - C level

Modern Management Center (Egyptian

* Maximizing scientific books and encyclopaedias sales and marketing.
* Searching for high financial and social standard customers.
* Holding meeting with customers and persuading them through clarifying the importance
of the company products.
* Participating in preparing and setting Company Marketing Plan.

* Participating in organizing company's meetings and conferences.
* Following up with the customers.
* Following up on Computers sales and marketing.

Establish two Training Academies within each company to deliver all types of
training, support the career path planning and enhance the succession plans for the
critical positions
* Enhance the training budget efficiency by increase the training hours 60% and
decrease the costs 20%.
* Build a Learning Organization Strategy by develop TOT concept in all managerial level
and using my skills to create the required methodology, plans, and training materials.
* Participate in opening more than 25 Electronics Retail Stores by improve the new
team capabilities to run the store from all the sales and operations aspects “Selling
techniques, mechanizing, planograms, operations process, etc.)
* Assess the gabs of any policy within the stores and work with the operations
development team to fill this gab.
* Participate in the international expansion within all the gulf region.
* Create Training Impact system to measure the 4 levels of training impact (Reaction,
Learning, Job impact and ROI)
* Create centralize training plan for all the company to cover the training of 6000
Employees per annum.
* Project Manager for updating the salary structure of the company.
* Work in the salary structure changing plan within 2 years.
* Project Manage Building Competency based HR system (Framework - JDs -
Assessment and Performance Management)
* Project Manager for technical training project to launch CRM - Siebel system and
RETEK System.
* Establish the productivity measurement project to enhance the human resources
cost efficiency.