Mahmoud Hatem, ERP Consultant

Mahmoud Hatem

ERP Consultant

Ultimate solutions

Location
Egypt - Cairo
Education
Bachelor's degree, Faculty of commerce BIS department
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

ERP Consultant at Ultimate solutions
  • Egypt - Cairo
  • My current job since March 2021
Operation Specialist
  • July 2019 to November 2019

- Tracking Fawry services.
- Working on disconnected services and following up with network team.

Call Center Agent
  • July 2016 to June 2019

“Receiving calls from customers even inquiry or complain and started to help them with best solution
and at the end of the campaign following up with them.”

Fundraising member at EXTRACURRICULAR ACTIVITES
  • August 2018 to May 2019

“I was working on sponsorship deals to provide SCCI with fund, academic and services sponsors.”

HR
  • January 2018 to July 2018

“Interview the participants, filter and select them to our workshop.
Take a feedback from them and at the end of the year give them feedback.
Solve any problem happened.”

Education

Bachelor's degree, Faculty of commerce BIS department
  • at Helwan University
  • June 2019

Faculty of commerce business information system department

Specialties & Skills

Manufacturing Finance
Software Implementation
ERP CRM
ACADEMIC
COMMUNICATION SKILLS
CUSTOMER RELATIONS
FUNDRAISING
Training
Office Programs
Software Implementation
Problem Solving

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Training in national bank of Egypt (Training)
Training Institute:
National bank of Egypt
Date Attended:
July 2017
Duration:
160 hours

Hobbies

  • Reading