Mahmoud Elshalakani, Digital Marketing Executive

Mahmoud Elshalakani

Digital Marketing Executive

Freelance

Location
Egypt - Cairo
Education
Bachelor's degree, Business Administration
Experience
12 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 10 Months

Digital Marketing Executive at Freelance
  • United States - East New York
  • My current job since June 2012

• Certified Social Media Marketing Specialist - Hubspot Academy USA ( Social media managemrnt, social media advertising, social selling and strategy)
• Certified Content Marketing Specialist - Hubspot Academy USA (storytelling, content creation and repurposing, content promotion and startegy)
• Certified Email Marketing Specialist - Hubspot Academy USA (email marketing that supports sales through applying effective strategies and sales funnels)
• Certified Inbound Marketing Specialist - Hubspot Academy USA (Inbound marketing methodology that attract and convert visitors, generate leads, close sales and delight existing customers)

Customer Satisfaction Advisor at Etisalat UAE
  • Egypt - Cairo
  • November 2019 to November 2020

• Support new agents on how to handle customers over the chat channel properly.
• Handling customer queries over the chat channel across a wide variety of products and services offered by Etisalat UAE.
• Ranked #1 on a site of 100+ Agents in terms of AHT, CFM, Productivity and Quality.

Accountant at Al Manarah Engineering Consultency
  • Oman - Salalah
  • February 2013 to May 2017

*Key Duties / Responsibilities:
1. Perform financial analysis and reporting to management as needed.

2. Perform month-end accounting activities such as rec-onciliations and journal entries.

3. Coordinate with finance team to complete assigned accounting tasks within deadlines.

4. Evaluate computerized accounting systems and pro-vide recommendations to IT team for performance improvements.

5. Generate financial reports and statements to Managers for review.

6. Monitor expenditures, analyze revenues and deter-mine budget variances and report to management.

7. Respond to accounting inquiries from management in a timely manner.

8. Provide guidance to other Accountants when needed.

9. Assist in budget preparation and expense manage-ment activities for assigned accounts.

10. Assist in auditing activities by providing necessary information and preparing requested documentations.

11. Monitor and record financial transactions according to company policies and regulations.

12. Review and recommend changes to existing ac-counting procedures.

Sales Professional at Teleperformance
  • Egypt - Cairo
  • August 2011 to January 2013

My Responsibilities :
1- Drive sales and marketing teams to achieve targets.
2-Evaluate sales and marketing data.
3-Ensure qualitative after-sales services.
4-Create and update customers' database .

Education

Bachelor's degree, Business Administration
  • at Tanta University
  • June 2011

Specialties & Skills

Sales Support
Marketing Systems
Accounting
Website Support
Financial Advice
Strategic Marketing
Microsoft Office
E-Marketing Specialist
Certified Accountant
marketing strategy
marketing
marketing management
digital marketing

Languages

English
Expert
French
Beginner
Arabic
Expert

Memberships

Van Holland University
  • Alumni
  • October 2010
Canadian Training Center
  • Certified Strategic Marketer
  • August 2008

Training and Certifications

Inbound Marketing Specialist (Certificate)
Date Attended:
December 2018
Valid Until:
December 2018
Email Marketing Specialist (Certificate)
Date Attended:
May 2019
Content Marketing Specialist (Certificate)
Date Attended:
July 2019
Social Media Marketing Specialist (Certificate)
Date Attended:
March 2019
Achievement (Certificate)
Date Attended:
June 2008
Valid Until:
August 2008

Hobbies

  • Reading,Travelling