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Mahroof Beemavalappil, branch operations team leader

Mahroof Beemavalappil

branch operations team leader·Alfardan Exchange

United Arab Emirates

Bachelor's degree, airline,tourism and hospitality management

Work experience

Total years of experience: 13 years, 3 months

branch operations team leader

November 2015 - Present

Alfardan Exchange

United Arab Emirates

November 2015 - Present

Company industry:
Banking
Job role:
Banking

travel consultant

December 2014 - July 2015

flyhind tours and travels pvt ltd

India

December 2014 - July 2015

recieve the customers
ensure 100%customer service
issue airline tickets using gds systems
handle incoming calls

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Admin/faculty

March 2011 - February 2013

uk education

India

March 2011 - February 2013

handling and managing front office
handling spoken english classes

Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Education

Under Punjab technical university

January 2010

January 2010

Bachelor's degree, airline,tourism and hospitality management

India

GPA (percentage): 62%

GPA (percentage): 62%

❖ Plus two computer science - CBSE in 2010 ❖ Bsc.Airline Tourism and Hospitality Management - Under Punjab technical university

central board of secondary education

January 2008

January 2008

High school or equivalent, computer science

India

❖ SSLC- Under CBSE in 2008

Skills

Customer Service
Expert
Customer Service
Expert
Galileo
Expert
Galileo
Expert
Computer Skills
Expert
Computer Skills
Expert
Self Confidence
Expert
Self Confidence
Expert
ANIMATION
Beginner
ANIMATION
Beginner
AVIATION
Beginner
AVIATION
Beginner
CONFIDENT
Beginner
CONFIDENT
Beginner
WINDOWS XP
Beginner
WINDOWS XP
Beginner
SELF MOTIVATED
Expert
SELF MOTIVATED
Expert
MS OFFICE
Expert
MS OFFICE
Expert
Customer Service
Expert
Customer Service
Expert
Galileo
Expert
Galileo
Expert
Computer Skills
Expert
Computer Skills
Expert
Self Confidence
Expert
Self Confidence
Expert

Languages

Hindi

Expert

Malayalam

Expert

English

Expert

Urdu

Expert

Tamil

Intermediate

Arabic

Intermediate

Training and Certifications

Training
computer reservation system
patriot aviation college
Mar 2014

Hobbies and interests

hearing music