Mahrukh Rehman, Assistant Manager HR Strategy & Special Projects

Mahrukh Rehman

Assistant Manager HR Strategy & Special Projects

PTCL Pakistan Telecommunication Company Limited (OpCo of Etisalat, UAE)

Lieu
Pakistan - Islamabad
Éducation
Master, Human Resources
Expérience
16 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 9 Mois

Assistant Manager HR Strategy & Special Projects à PTCL Pakistan Telecommunication Company Limited (OpCo of Etisalat, UAE)
  • Pakistan - Islamabad
  • Je travaille ici depuis décembre 2013

• Actively participated in HRR strategic planning process and provided support in implementation of strategic priorities.
• Planned culture change interventions with particular focus on promoting innovative mindset.
• Prepared and updated scorecards of HR employees to ensure alignment with HR strategic priorities.
• Developed people management behavioral guide.
• Actively participated in developing rewards and recognition plan focusing on non-monetary rewards.
• Participated in defining the HR philosophy for a fortified and progressive HR.
• Provided support in designing the HR best practices framework.
• Participated in developing proposals for CSR initiatives.
• Provided end to end support in implementation of leadership development programs for middle and top management.
• Developed employee engagement activity plan.
• Successfully implemented scheduled interventions of leadership development programs for middle and top management.
• Developed Monthly Progress report and quarterly HR Bulletin

OD/Recruitment Specialist à Khushhalibank Ltd
  • Pakistan - Islamabad
  • janvier 2012 à décembre 2013

• Designed and conducted Employee Satisfaction survey.
• Revamped inventory of job descriptions, develop job descriptions for new positions.
• Defined measurable KPIs (Key Performance Indicators) for HR dept.
• Implemented bank wide ‘Talent of the Year Award’ for high performers.
• Implemented ‘HR One Stop Shop’ for promoting culture of open communication.
• Initiated the practice of monthly HR bulletin to uplift the image of HR dept.
• Developed Career Ladders for all functional departments.

Job rotation assignment as ‘Recruitment Specialist’

• Developed Career Portal and indulged in campus marketing and job fair campaigns.
• Independently managed end to end recruitment process for branch resourcing.
• HR metrics for recruitment.

Assistant Manager HR à Nai Zindagi NGO
  • Pakistan - Islamabad
  • août 2007 à janvier 2012

 • Trained employees of local and international Global fund’s sub recipients on HR Practices of Principal Recipient.
• Redesigned resourcing and induction evaluation mechanism to attract the right talent.
• Revamped confirmation mechanism.
• Ensured proper implementation of HR policy's and processes in different outreach and detoxification centers.
• Introduced performance appraisal system for outreach employees.
• Implemented "Employee of The Month" framework for outreach employees.
• Revamped employee manual covering issues including disciplinary procedures, code of conduct, health & safety policy (especially for ex drug users having HIV or AIDS).
• Introduced leave policy for detoxification centers.
• Actively networked with partner and international NGOs for training of staff.
• Handled employee grievances.
• Streamlined administrative and office rules and regulations.

Éducation

Master, Human Resources
  • à Management Development Institute
  • janvier 2012
Baccalauréat, Busniess subjects
  • à Bachelor in Business Administration
  • février 2008

Completed Offshore Degree Program of Curtin University , Australia. Perentage attained : 72 % (Distinction)

Specialties & Skills

HR Strategy
Change Management
Talent Management
Employee Engagement
Reward Strategy
Problem Solving/ Negotiation Skills
Teamwork Skills
Interpersonal & Communication
Computer Skills
Performance Recognition
Employee development
Employee Engagement
Talent Acquisition
Grievance Handling

Langues

Anglais
Expert

Adhésions

SHRM
  • Member
  • February 2012

Formation et Diplômes

Writing Measurable KPIs (Formation)
Institut de formation:
The HR Metrics
Date de la formation:
March 2014
Durée:
40 heures
APEX (Achieving Personal Excellence) (Formation)
Institut de formation:
Art of Living Foundation Pakistan
Date de la formation:
December 2013
Durée:
16 heures
Balanced Scorecard (Formation)
Institut de formation:
Gen Zee solutions
Date de la formation:
April 2012
Durée:
16 heures