Mai Al Droubi

Plan, develop and implement strategy for HR management aligned to business objectives of the group.
• Establish and maintain appropriate controls and systems for measuring necessary aspects of HR development through HR policies, procedures and processes.
• Manage planning, development and execution of manpower plans and recruitment policies and provide operational guidelines to Executives while ensuring necessary controls.
• Ensure effectiveness of recruitment channels and employee induction activities
• Establish overall compensation and benefits structure and policy, introduce and ensure implementation
of centralized compensation and benefits policies.
• Conduct Market Benchmarking Surveys and take appropriate decisions for Management approvals.
• Administer Payroll of the company and assigned partners.
• Establish employee relations policies and procedures covering aspects of disciplinary actions, codes of conduct, grievance handling and other employee related ad hoc matters.
• Ensure that all rules and regulations covered in employee relations are properly enforced and followed lies with the HR Department.
• Design performance management framework and drive process in line with corporate strategy and goals.

Human Resources:
• Plan, develop and implement strategy for HR management aligned to business objectives.
• Liaise with BUs functional personnel so as to understand all necessary aspects and needs of HR strategy, development, and to ensure they are fully informed of HR objectives, purposes and achievements.
• Provide guidance to the Management and Departments in setting organizational, departmental and individual objectives to achieve desired results.
• Conduct Market Benchmarking Surveys and take appropriate decisions for Management approvals.
• Manage planning, development and execution of manpower plans and recruitment policies and provide operational guidelines to Management to ensure consistency, fairness and necessary control in place.
• Administer Payroll of Naga Architects & Dahab Properties.
• Ensure establishment of overall compensation and benefits structure and policy to ensure implementation of centralized compensation and benefits policies.
• Ensure establishing employee relations policies and procedures covering aspects of disciplinary actions, codes of conduct, grievance handling and other employee related ad hoc matters.
• Ensure that all rules and regulations covered in employee relations are properly enforced and followed lies with the HR Department.
• Manage personnel management related matters (employees joining, induction, visa approvals, medical and leave records).
• Establish the Performance Appraisal System and drive process in line with corporate strategy and goals.
• Recommend and implement e-based HR solutions for effective, accurate and efficient operations of HR and analysis.
Administration:
• Manage and maintain office administration systems and structures to support all levels of the company operations.
• Oversee the acquisition, management and disposal of the Company’s fixed assets through the inventory system.
• Manage the upkeep of office environment cleaning services, pantry services, electricity, water, sewerage and all the related contract services.
• Lead and oversee space management of the company office.

Human Resources:
• Plan, develop and implement strategy for HR management aligned to business objectives.
• Liaise with BUs functional personnel so as to understand all necessary aspects and needs of HR strategy, development, and to ensure they are fully informed of HR objectives, purposes and achievements.
• Provide guidance to the Management and Departments in setting organizational, departmental and individual objectives to achieve desired results.
• Conduct Market Benchmarking Surveys and take appropriate decisions for Management approvals.
• Manage planning, development and execution of manpower plans and recruitment policies and provide operational guidelines to Management to ensure consistency, fairness and necessary control in place.
• Administer Payroll of Naga Architects & Dahab Properties.
• Ensure establishment of overall compensation and benefits structure and policy to ensure implementation of centralized compensation and benefits policies.
• Ensure establishing employee relations policies and procedures covering aspects of disciplinary actions, codes of conduct, grievance handling and other employee related ad hoc matters.
• Ensure that all rules and regulations covered in employee relations are properly enforced and followed lies with the HR Department.
• Manage personnel management related matters (employees joining, induction, visa approvals, medical and leave records).
• Establish the Performance Appraisal System and drive process in line with corporate strategy and goals.
• Recommend and implement e-based HR solutions for effective, accurate and efficient operations of HR and analysis.
Administration:
• Manage and maintain office administration systems and structures to support all levels of the company operations.
• Oversee the acquisition, management and disposal of the Company’s fixed assets through the inventory system.
• Manage the upkeep of office environment cleaning services, pantry services, electricity, water, sewerage and all the related contract services.
• Lead and oversee space management of the company office.

• Lead HR Department at operational and strategic levels to ensure the department responds and supports organization's objectives effectively.
• Provide guidance to the Management and Departments in setting organizational, departmental and individual objectives to achieve desired results.
• Design and implement career development and performance management frameworks to retain and motivate potential employees of the company.
• Manage planning, development and execution of manpower plans and recruitment policies and provide operational guidelines to Management to ensure consistency, fairness and necessary control in place.
• Ensure effectiveness of recruitment channels and employee induction activities
• Direct empanelment of Recruitment agencies for identifying and hiring best potential available in the market.
• Ensure establishment of overall compensation and benefits structure and policy to ensure implementation of centralized compensation and benefits policies.
• Ensure establishing employee relations policies and procedures covering aspects of disciplinary actions, codes of conduct, grievance handling and other employee related ad hoc matters.
• Ensure that all rules and regulations covered in employee relations are properly enforced and followed lies with the HR Department.
• Manage personnel management related matters (employees joining, induction, visa approvals, medical and leave records
• Establish the Performance Appraisal System and drive process in line with corporate strategy and goals.

• Develop Annual Manpower Planning and Budgeting for Holding and Review Annual Manpower Planning and Budgeting for Subsidiaries.
• Prepare the Recruitment Strategy and Review the Recruitment Plan for the future recruitment assignments.
• Manage and oversee the onboarding of new hires and ensure all necessary pre-hire activities and new hire orientation and paperwork are completed.
• Establish the Performance Appraisal System and drive process in line with corporate strategy and goals.
• Manage HR Special Projects by developing and preparing Manpower Planning Budget, Recruitment strategy and plan and maintain a relationship with Business Operators for other business divisions of Meraas.
• Assist HR team on ad hoc projects, contributing to the overall strategic development of HR within the organization.

• Support recruitment function in identification of required staff profile, formulation of the vacancy notice, outreach to suitable candidates, pre-screening of applications, interviewing candidates and assessment of required skills using customized assessment tools.
• Coordinate and follow up all recruitment, placement and transfer action and other field offices, advise on entitlements and grading; ensure agreement with requirements and compliance with the rules and regulations, draft related correspondence and notes for file.
• Keep record of and advise on position classifications, grading and placement and providing desk support to HR policy development and management.
• Assist in developing job descriptions and keep records of them.
• Coordinate manpower planning process and maintain manpower records.
• Keep statistics of vacant posts, number of origin of applicants, gender, etc., for management reports as required.
• Advise department on the recruitment of consultants and experts and the preparation of quarterly and yearly reports.
• Coordinate the orientation program for new joiners as and when required.

1 Recruit, interview, test, select joiner workers to fill vacant positions.
2 Coordinate job posting on Web site, reviewing resumes, performing telephone interviews and reference checks.
3 Plan and conduct new employee orientation to foster positive attitude toward Company goals.
4 Keep records of personnel transactions such as hires, promotions, transfer, performance reviews, terminations.
5 Keeps employee records up-to-date by processing employee status changes in timely fashion.
6 Respond to inquiries regarding policies, procedures and programs.
7 Administer performance review program to ensue effectiveness, compliance and equity within company.
8 Consult with personnel liaisons, supervisors and management staff regarding personnel actions and their adherence to contractual guidelines and other policies and procedures.
9 Maintain a wide variety of critical data in the system: current position information, including; current organizational hierarchy information; personal data, such as employee name, social security number, address, telephone number; employee data, such as work hours, probation or qualifying period, acting pay, service date and assignments.
10 Prepares paperwork required to place employee on payroll and establishes personnel file.
11 Processes personnel action forms and assures proper approvals; disseminates approved forms.
12 Maintains budget spreadsheet that includes salaries, payroll taxes and fringe allowances.

Develops, recommend and implements organization policies and procedures related to human resources administration.
Employee Relations managing absence, disciplinaries, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement.
Coordinates with department managers for recruiting and staffing.
Directs recruitment and selection of qualified applicants, and manages the performance appraisal process.
Monitor sick time, vacation and personal business time for employees and follows-up with management consistently to ensure accuracy.
Uses computer and other record keeping systems to manage information.
Policy & procedures implementation of new HR policies, procedures and processes.
Maintaining and updating policy manuals.
Compensation, Benefits and Payroll administration.

Develops, recommend and implements organization policies and procedures related to human resources administration.
Monitor employees’ attendance using the HR Ameen System.
Coordinates with department managers to identify recruiting needs.
Directs recruitment and selection of qualified applicants, and manages the performance appraisal process.
Establishes a system to monitor sick time, vacation and personal business time for both salaried and hourly employees and follows-up with management consistently to ensure accuracy.
Uses computer and other record keeping systems to manage information.

Administers the Annual Performance Appraisal Review, preparing and distributing forms, logging and recording returns, and following up outstanding returns.
Process requests for Job Evaluation, obtaining up to date job descriptions and maintaining Job Description files, arranging for requests to be processed on quarterly basis, and preparing final papers for the Job Evaluation Committee (JEC).
Prepares final papers and full cost analysis of JEC recommendations for submission to General Manager.
Assists Compensation Analysts in carrying out 'What if' type statistical and cost analysis from the salaries databases for ad hoc Salary Reviews and Company Bonus payment.
Maintains Spot Award database and process payments of Spot Awards.
Provides full support and assistance to the Compensation Team.
Filling surveys in cooperation with other Opco's.
Updating Company Personnel Policy Manual.
Apply Tracking system for all policy cases and studies.

interacting with clients issuing tickets of buying and selling stocks, paperwork, answering phone calls.

Trainee as a customer service officer opening accounts, posting stocks using Abu Dhabi and Dubai equator.

1 Explain to incoming patient the operation or medication process from the surgeon’s consultation to the operation or medication itself and through to the post-operative recovery period.
2 Provide to patient preliminary information pack concerning the procedures taken into consideration. Elaborate thoroughly to highlight benefits and potential consequences of surgery.
3 Show patient the possible surgical results using computer imaging.
4 Illustrate to patient pre and post-operative photographs of previous patients and put patient in touch with these patients for their views and opinions if they wish.
5 Guide and clearly explain the fee structure and all associated financial issues.
6 Appoint patient to the appropriate doctor and follow up case with patient after operation or treatment to assure patients maximum satisfaction and service content.
7 Attend to telephone queries and schedule appointments.
8 Maintain filing system for all ingoing and out going patients and internal and external correspondence.
9 Assure customer satisfaction to centre products and services, be it dentistry, dermatology, diet, and cosmetic surgery etc….
10 Liaise with doctor, nurses and patient on treatment needs and supplementary.
11 Document patient condition with pictures before and after medication or operation.