مي Al-Majadi, Destination Consultant

مي Al-Majadi

Destination Consultant

Move One Inc

البلد
الكويت - حولي
التعليم
دبلوم, A.A.S Hospitality and Toursim Management and Business Administration
الخبرات
17 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 8 أشهر

Destination Consultant في Move One Inc
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2017

-Source suitable accommodation for the assignee and family within the budget and timescales agreed
-Source suitable schooling for the assignee children, scheduling tours and assessments, translating school documents in Arabic - required by the Ministry of Education
-Record vital service related information in Move ----One's bespoke software system daily by completing comments, statuses, time-tracker, costs, and other fields
-Upload service related documents to the system including property offers, itineraries, lease agreements, termination notices, HOP documents, and others
-Maintain contact with both assignee, spouse, real estate agents, and school personnel throughout service to ensure a success
-Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations

Assistant Teacher في British School of Kuwait
  • الكويت - حولي
  • نوفمبر 2015 إلى أغسطس 2016

Assisted classroom teacher by helping selected students in English and basic Math.
-Created projects for classroom activities
-Generated new learning games for students (games designed to ease learning difficulties)
-Encouraged students with learning challenges to overcome difficulty through playful learning
-Assessed students quarterly according to BSK assessment protocol
-Maintained reports on student progress both individually and in groups
-Followed and complied with teacher standards and safety regulations
-Assisted school in preparations for events and parent conferences

Kindergarten Teacher في American Bacculaureate School
  • الكويت - الفراوانية
  • أكتوبر 2014 إلى أغسطس 2015

Introduced basic subjects, English-Math and concepts such as colors and shapes
Developed personal, social, and emotional skills
Created weekly lesson plans with innovative activities related to focused material
Used various activities and instructional methods to motivate and stimulate children’s abilities
Assessed students regularly to ensure they were grasping the material
Monitored children’s interactions and nurtured cooperation
Maintained strong relationship and open communications with parents regarding child’s progress and behavior
Followed and complied with teacher standards and safety regulations

Group Coordinator/ Government Relations في Crowne Plaza Hotel- Kuwait
  • الكويت - الفراوانية
  • مايو 2010 إلى مايو 2013

Promoted hotel deal and offers via face to face contact with clientele

Worked closely with Sales team to assist in closing deals

Met with group organizer to obtain details on group requirements

Met with Directors of hotel departments to execute event plan

Reserved group booking using Opera System

Frequently supervised all involved departments and assisted team in completing groups pre arrival requests

Welcomed all group guests upon arrival and remained flexibly physical during entire stay to guarantee outstanding service

Maintained close business relationship with clientele acting unbiased in order to secure equally united loyalness

Assisted Accounting Department in collecting past due payments

Responsible to be main speaker and translator for hotel events held in honor of a variety of Ambassadors from various countries

Engaged with random hotel guest not involved in groups whenever possible, as part of my nature, with main aim focused on improving guest impression of our hotel and its staff

Store Manager في Icing by Claire's
  • الولايات المتحدة
  • أغسطس 2004 إلى أبريل 2008

Recruited, hired, and trained new employees

Handled and was responsible for all money pertaining to the store including end of shift bank deposits

Handled employee payroll and vacation time pay according to employee's records (absences, overtime, and such)

Purchased store merchandise and handled returns or damages

Kept record of all accounting details for the store, in terms of purchasing, sales, damages and store's bill payments (electricity, phone and such)

Maintained direct contact with customers, assisted, and handled any complaints in ethical empathetic mannerism

Encouraged team effort by providing fun and healthy challenges which required the team to work together and not against each other

Engaged in staff meeting to discuss ideas, plans, challenges, and successes

Assessed employee performances identifying weakness and areas of improvement to provide constructive critisism

Scheduled refreshers to ensure employee knowledge of the store in terms of product, policies and procedures

Rewarded the team for high achievements

Ensured a safe and clean store environment for staff including myself and delegated task evenly amongst team, including myself

Marketed merchandise according to planogram

Created innovative ways to promote products and services

Implemented Markups & Markdowns as per policy and instructions from Store Director

Kept store damages at a minimum and lead team to attentively assist by way of an agreed upon point reward system

Secured merchandise by implementing security measures

Readily available to manage store on non scheduled days when needed

Office Manager في NY Valley Fitness & Tennis Center
  • الولايات المتحدة
  • يوليو 2000 إلى يناير 2003

Greeted and assisted new and existing members first hand

Planned and coordinated business functions

Arranged structured non conflicting schedules for member's activities

Obliged new and existing members with additional requests

Created and maintained reports including membership bill payments

Purchased controlled cost office materials, scheduled facility maintance and bill payments, ensured compliance with policy and procedure related to petty cash

Delegated, assisted, and supervised staff with day to day office operations

Maintained safety measures by complying with procedures and training staff members thoroughly as well

Reported day-to-day operations and all incidences to club owner

الخلفية التعليمية

دبلوم, A.A.S Hospitality and Toursim Management and Business Administration
  • في Dutchess College
  • مايو 2015

Plan to pursue a Bachelor's degree upon completion of my Associate's degree.

الثانوية العامة أو ما يعادلها, General
  • في American School of Kuwait
  • مايو 1993

Student Assistant Teacher for 1st grade in American School of Kuwait-1993

Specialties & Skills

Client Relationship Building
SuccessFactors
Coordinating Special Events
Customer Relations
Bilingual
Adapting to diversity- in Job roles / Tasks - Cultures - People - Conditions
Bilingual- fluent in English & Arabic
Type up to 50+ WPM ( Words Per Minute )
Conflict Resolution--Mindful listener -Powerful Negotiator - Artful Persuader
Professional Business Writing
Opera Reservation System

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

Micros- Fidelio / Opera PMS (تدريب)
معهد التدريب:
Crowne Plaza Hotel Kuwait
تاريخ الدورة:
May 2010
Ear piercing (تدريب)
معهد التدريب:
Claires
تاريخ الدورة:
August 2004

الهوايات

  • Interpersonal Relations- The Arts (reading, music, dancing...)
    1. Delegated as student assistant teacher for 1st graders at American School of Kuwait during my senior year at ASK 2. Earned Best Glass Art work during 11th grade and artwork remained undestroyed for the next few years after my graduation 3. Contributed to professionally editing dissertations of medical students improving all papers by more than 50%