Senior Business Development Executive
IPC International Investments LTD - Cairo, Egypt
Total years of experience :5 years, 10 Months
Provides strategic consulting in all aspects related to the financial, economic and legal situation for the programs and services provided by the organization
Initiates Business process by building relationships; qualifying potential; scheduling appointments.
Develops Business by making the initial presentation; explaining programs and services; introducing new programs and services.
Build productive trust relationships with customers. Recommends changes in programs & service and digital marketing Verbal and written briefing of client requirements
Converting leads to opportunities.
Prepare daily sales action report and send it to the CEO.
Contact current or potential customers to promote programs and services.
Explain the financial and legal process and give full information to customers.
Profiling, performing presentations and knowledge training to all potential customers who have expressed an interest in the program.
Qualifying such leads and opportunities generated by the IPC Business Partner and introducing them to IPC
Identifying new sources of prospective business channels and opportunities (trade publications, events etc.).
Maintaining 100% efficiency in the updating of the Company’s CRM Database in relation to all information obtained during either the inbound or outbound telephone call or any face to face meeting.
Implementing and maintaining procedures/administrative systems, including data management, filing, and daily reports.
listening to customer requirements and presenting appropriately to make a sale;
maintaining and developing relationships with existing customers in person and via telephone
calls and emails;
Achieve the goal of each quarter sales;
cold calling to arrange meetings with potential customers to prospect for new business;
responding to incoming email and phone enquirers
acting as a contact between a company and its existing and potential markets;
negotiating the terms of an agreement and closing sales;
gathering market and customer information;
negotiating on price, costs, delivery and specifications with buyers and managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special promotions;
creating detailed proposal documents, often as part of a formal bidding process which is
largely dictated by the prospective customer;
performing a monthly full sales report with all activities and % of Target achievement;
gaining a clear understanding of customers' businesses and requirements; and ensuring
fulfilling these requirements through leading the production with other departments of
Umbrella Communications.
Attending team meeting and sharing best practice with colleagues.
• Responsible for achieving personal sales target.
• Responsible for achieving sales KPIs (including but not limited to dial rates, pitch time, close rates).
• Responsible for generating new business and increasing revenue from new and existing conference clients.
• Effectively communicates the value of BME Global conferences to senior executives and other executives who are potential attendees.
• Works closely with production, marketing and client relations functions to deliver successful events.
• Accurately forecasts and reports activities, call feedback and results to management.
• Aligns BME Global conference offerings with needs of the prospective attendee. Is creative in finding new ways to communicate the value proposition to prospective attendees.
• Provides first-class customer service and communication to attendees and prospects at all times.
• Responsible for working with BME Global employees in other geographic regions, as appropriate.
• Executes the call plan and sales approach as determined by management.
• Projects knowledge, energy and enthusiasm about BME Global conferences.
Attend client meetings and assist with determination of project requirements
Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
Ensure clients’ needs are met in a timely and cost effective manner
Keep the GM informed about project status and issues that may impact client relations
Communicating relevant information to all team members, such as change in schedule dates, changes in the project’s requirements and new amendments etc.
Provide the management a continuous update for all the running projects through a monthly report sheet and a daily update on the company’s profile.
Set up files to ensure that all project information is appropriately documented and secured.
Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.
• Handles customer inquiries, complaints and billing issues with the highest degree of courtesy and professionalism needed to resolve customer issues within one call.
• Offers alternative solutions, where appropriate, with the objective of retaining customers.
• Handles business transactions in connection with the activation of new customer accounts on a computer system.
• Communicates with customers, using web based tools, and demonstrates the associated language proficiency.
• Ability to communicate in English and Arabic to a high standard both orally and written